Syncro, a top-tier platform tailored for growing Managed Service Providers (MSPs) and IT teams, has introduced Universal Billing, a game-changing feature designed to solve a common industry pain point: missed billing for third-party licenses.
This latest enhancement seamlessly integrates third-party license data from Syncro Marketplace vendors into its recurring billing engine. By removing the need for manual reconciliation between vendor reports and Professional Services Automation (PSA) tools, MSPs can now significantly cut down on billing errors and administrative overhead while reclaiming missed revenue opportunities.
“If you ask any MSP if they’ve lost money due to missed or misbilled licenses, every hand would go up — mine included,” said Andy Cormier, Channel Chief at Syncro. “Universal Billing is our way of making the lives of billing admins easier. Manual reconciliation is inefficient and error-prone. This feature changes that.”
Universal Billing pulls daily license data from supported vendors, automatically mapping it to the correct clients and updating recurring invoices with precision, even as license usage fluctuates. At launch, the system integrates with Proofpoint, with plans to support all Marketplace tools by the end of the year — including Microsoft licensing via Syncro’s XMM™ platform.
Early adopters are already seeing results. Philip Semplice, CEO of SafSecur, shared, “We transitioned our Proofpoint instance to Syncro and immediately stopped having to manually update invoices. It works flawlessly, and the transition had zero operational impact.”
The feature is built with scalability in mind and offers several standout benefits:
- Automated License Tracking: No more manual data entry.
- Real-Time Accuracy: Daily updates ensure precise billing.
- Reduced Errors: Eliminates manual mistakes.
- Seamless Scaling: Expands easily as vendor partnerships grow.
- Quick ROI: Helps recover missed revenue while saving time.
Tom Bull, CEO of Two River Computer, added, “During setup, we uncovered several unbilled Proofpoint licenses — an instant win. Now we no longer spend time reconciling counts. Universal Billing is a major timesaver and revenue booster.”
As MSPs juggle a growing list of services and vendors, accurate billing becomes increasingly complex. Syncro’s Universal Billing simplifies that process, empowering MSPs to focus on growth without sacrificing profitability.
The feature is now live and available to all Syncro users.
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News Source: Businesswire.com
