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CX in the new era of intelligent self-service

Across channels and across the digital customer experience, successful...

Enterprise knowledge management in the age of the AI revolution

AI-powered knowledge management is poised to transform the digital...

Help your customers find you, wherever they look

You know your customers have questions, but do you...

Growth

How Revenue Operations Aligns Business Units to Drive Greater Revenue

Organizations who have fully aligned their moneymaking teams under the Revenue Operations model enjoy better customer experience, customer conversion, and employee experience across industry verticals. Access the RevOps report...
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How Revenue Operations Aligns Business Units to Drive Greater Revenue

Organizations who have fully aligned their moneymaking teams under the Revenue Operations model enjoy better customer experience, customer conversion, and employee experience across industry...

THE FIVE STAGES OF REVENUE MARKETING™ CHANGE

Transforming from traditional to Revenue Marketing™ is a race, and every marketer will encounter challenges along the way. Here are some expert recommendations for...

What is Revenue Marketing? The key to earning a seat at the revenue table.

If you’re looking to transform your marketing team from being regarded as the “make it pretty” department to a revenue-generating machine, this is for...

MEASURING SOCIAL IMPACTA Guide for Grantmakers and CSR Professionals

As you work to advance social good, measurement is an essential component. Learn how to build a framework to track, understand, and analyze your...

Trust-Based and Data-Driven Grantmaking: How to Find the Right Balance

As grantmakers shape their strategies and priorities, many are looking for ways to leverage data and build collaborative relationships with grantees. But too often,...

The Next Generation of Grants Management Software: A Buyers Guide For The New Era Of Philanthropy

Grantmakers have seen traditional practices upended as a new ethos has taken root. Today, there is a focus on sharing power, expediting access to...

7 Best Practices for Creating an Impactful CSR Strategy

Once upon a time, businesses could focus on profitability above all else. Not any more: modern companies are expected to care about making the world...

Launch And Scale Your Corporate Social Responsibility Program

When you’re focused on growing your business, an impactful corporate social responsibility (CSR) program is an essential component in not only building trust in...

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