Across channels and across the digital customer experience, successful CX leaders ask themselves “How can we serve the customer at this moment?” A new...
AI-powered knowledge management is poised to transform the digital customer service space. Both customers and employees, especially contact center agents, will be greatly influenced...
Digital experience programs face the challenge of a landscape where consumers are constantly shifting and evolving. But with the revolutions in AI and knowledge...
These days, the customer experience journey happens across multiple channels. In order to optimize and future-proof customer experiences, a transformation into smart self-service is...
The 2023 guide to transportation management
Key insights for supply chain leaders
What does successful transportation management look like in 2023? This interactive guide explores the...
Warehouse receiving operations are a critical part in maintaining the integrity of inventory systems and ensuring the availability of products for customers.
Without an effective...
After a few years of disruption and uncertainty, logistics and supply chain managers are rethinking their approaches and reimagining their supply chain operations.
From labor...
Across channels and across the digital customer experience, successful CX leaders ask themselves “How can we serve the customer at this moment?” A new...
The security posture of critical communication networks, which are undergoing a relevant change moving from narrowband to broadband, keeps constantly changing....
Increase Earnings, Reduce Risks and Improve Production Efficiency
Every business looks to find new ways to increase earnings, reduce risks and improve...
Security across any network, edge, or cloud
Discover the future of digital security at Fortinet Converge, a virtual event gathering industry thought leaders, asset owners,...
Organizations who have fully aligned their moneymaking teams under the Revenue Operations model enjoy better customer experience, customer conversion, and employee experience across industry...
Hundreds of small businesses generate leads and customers using expertly developed social media ads and content.
Carroll Media has used its digital-marketing...
It’s hard to imagine a CPG supply chain without distributors. They’re necessary cogs in the CPG machine, issuing POs and putting more SKUs on more shelves than a brand ever could on its own.
The time of siloed product development is coming to an end. But digital transformation is not yet complete—only 32% of product development teams currently have access at any time to product data across the product lifecycle. However, organisations are exploring which technologies they’ll be using tomorrow.
The 2020 and 10th edition of the Red Hat ® Product Security risk report is an overview of security vulnerabilities that impacted Red Hat products for the 2020 calendar year. In this report, security vulnerabilities publicly announced throughout the last calendar year and the data and metrics produced for these vulnerabilities across all of our portfolios are reviewed.
Organizations who have fully aligned their moneymaking teams under the Revenue Operations model enjoy better customer experience, customer conversion, and employee experience across industry...
Organizations who have fully aligned their moneymaking teams under the Revenue Operations model enjoy better customer experience, customer conversion, and employee experience across industry...
