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CX in the new era of intelligent self-service

Across channels and across the digital customer experience, successful...

Enterprise knowledge management in the age of the AI revolution

AI-powered knowledge management is poised to transform the digital...

Help your customers find you, wherever they look

You know your customers have questions, but do you...

CX in the new era of intelligent self-service

Across channels and across the digital customer experience, successful CX leaders ask themselves “How...

Enterprise knowledge management in the age of the AI revolution

AI-powered knowledge management is poised to transform the digital...

Help your customers find you, wherever they look

You know your customers have questions, but do you...

Four pivotal pillars necessary to excel in digital experience management

Digital experience programs face the challenge of a landscape...

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CX in the new era of intelligent self-service

Across channels and across the digital customer experience, successful CX leaders ask themselves “How can we serve the customer at this moment?” A new...

Enterprise knowledge management in the age of the AI revolution

AI-powered knowledge management is poised to transform the digital customer service space. Both customers and employees, especially contact center agents, will be greatly influenced...

Help your customers find you, wherever they look

You know your customers have questions, but do you know where they go for answers? More often than not, their journey takes them away...

Four pivotal pillars necessary to excel in digital experience management

Digital experience programs face the challenge of a landscape where consumers are constantly shifting and evolving. But with the revolutions in AI and knowledge...

Smart self-service leverage data AI

These days, the customer experience journey happens across multiple channels. In order to optimize and future-proof customer experiences, a transformation into smart self-service is...

Nearshoring to Mexico is booming:What shippers need to know

Nearshoring to Mexico is gaining traction among shippers at a rapid rate. To keep up with the demand, Mexico will open 25 new industrial...

The 2023 guide to transportation management

The 2023 guide to transportation management Key insights for supply chain leaders What does successful transportation management look like in 2023? This interactive guide explores the...

10 Tips to improve your warehouse receiving process

Warehouse receiving operations are a critical part in maintaining the integrity of inventory systems and ensuring the availability of products for customers. Without an effective...

10 Steps to a solution: How to leverage the power of a 4PL

After a few years of disruption and uncertainty, logistics and supply chain managers are rethinking their approaches and reimagining their supply chain operations. From labor...

Trending Topics:

RevOps - CRM

Focus on service quality above all else retail

The pandemic may have rewritten the rulebook on retail,...

CRM + analytics: key requirements for your next CRM system

The Salesforce acquisition of BI software leader, Tableau is...

Top 5 CRM software with the best user-reviewed integration features

Software Advice highlights the top user-reviewed crm systems based...

10 affordable CRM systems

Download this guide so you can quickly identify systems...

Leading with Finance

UK Export Finance is a government department and the UK’s export credit agency, their mission is to advance prosperity by ensuring no viable UK...

RevOps - Sales Tools

Leading with Finance

UK Export Finance is a government department and the UK’s export credit agency, their mission is to advance prosperity by ensuring...

Mobile app engagement: The ultimate guide

Got a ton of users to download your app? Congratulations! But don’t pop that champagne bottle just yet. Did you know that...

Linkedin For Professional Services

Marketing agencies typically offer a variety of different services to a variety of different client types. When prospecting on LinkedIn, it’s...

Linkedin For Marketing Agencies

Marketing agencies typically offer a variety of different services to a variety of different client types. When prospecting on LinkedIn, it’s...

BizOps - Contact Center

CX in the new era of intelligent self-service

Across channels and across the digital customer experience, successful CX leaders ask themselves “How can we serve the customer at this moment?” A new...

Enterprise knowledge management in the age of the AI revolution

AI-powered knowledge management is poised to transform the digital...

Help your customers find you, wherever they look

You know your customers have questions, but do you...

Four pivotal pillars necessary to excel in digital experience management

Digital experience programs face the challenge of a landscape...

NICE Named a Leader in the 2022 Gartner Magic Quadrant for Robotic Process Automation (RPA) 

Recognized for its Completeness of Vision and Ability to...

F&S Powering Clients to a Future Shaped by Growth WP

Excel isn't enough, but traditional WFM tools aren't either...

BizOps - Artificial Intelligence

Webinar: Applying XDR to broadband critical networks’ cybersecurity – CCW...

The security posture of critical communication networks, which are undergoing a relevant change moving from narrowband to broadband, keeps constantly changing....

Networking Event: How leading Dutch companies manage their SaaS spend

Next week, Sastrify is kicking off its roadshow throughout Europe – bringing together professionals, who play a pivotal role in software...

SaaS Procurement Guide

Do you feel like you’re spending too much on SaaS tools? You’re probably right. A lack of contract optimization is one of...

Using AI for demand forecasting & inventory management

Increase Earnings, Reduce Risks and Improve Production Efficiency Every business looks to find new ways to increase earnings, reduce risks and improve...

BizOps - VoIP and Comms

Enhancing Teams with enterprise-grade telephony

Today’s businesses depend on a robust communications experience to...

10 ways voice will disrupt the workplace in the next 5 years

The way businesses adapted to COVID-19 was nothing short...

Why it’s time to move your on-premises PBX to the cloud

It’s clear that the future workforce will be hybrid,...

Unified Communications as a Service

As businesses increasingly embrace a cloud-first strategy, many are...

What your business needs for a hybrid and remote-first workplace

Close your eyes and picture what “going to work”...

Fortinet Converge- Americas Digital Edition

Security across any network, edge, or cloud Discover the future of digital security at Fortinet Converge, a virtual event gathering industry thought leaders, asset owners,...

BizOps - Machine Learning

Breaking Digital Barriers

Hear on-demand, how organisations are setting themselves up for digital success and why the human factor is still as important as...

NVIDIA and Cloudera release a blueprint for GPU-accelerated machine learning

Speed up your machine learning workflows with GPU acceleration on the enterprise data cloud This new whitepaper offers expert insights on how...

Learn why data quality is essential for AI and machine...

Today, in a world of AI and machine learning, data has a new role--becoming essentially the source code for machine-driven insight. With...

Using AI, machine learning and other advanced technologies to stay...

Discover how 400 IT & security professionals are using AI and machine learning to stay ahead of cybercrime and what steps...

Marketing Ops - Digital

How Revenue Operations Aligns Business Units to Drive Greater Revenue

Organizations who have fully aligned their moneymaking teams under the Revenue Operations model enjoy better customer experience, customer conversion, and employee experience across industry...

THE FIVE STAGES OF REVENUE MARKETING™ CHANGE

Transforming from traditional to Revenue Marketing™ is a race,...

What is Revenue Marketing? The key to earning a seat at the revenue table.

If you’re looking to transform your marketing team from...

Choosing a Grants Management Software to Support Trust-Based Philanthropy

You care about running a trust-based grantmaking program. But...

Using data to power digital transformation

Quest is a global provider to 130,000 companies across...

Content marketing: 11 steps to engage, entertain, and inform

Learn step by step how to keep your audience...

Marketing Ops - Brand

DME AUTOMOTIVE

In 2011, DMEa deployed RingCentral MVP across its entire campus. Starting from scratch, it gradually phased out its legacy PBX equipment. The...

CARROLL MEDIA

Hundreds of small businesses generate leads and customers using expertly developed social media ads and content. Carroll Media has used its digital-marketing...

How to build a brand that customers, employees, and investors will...

Lessons from HubSpot, Salesforce, Gainsight and other iconic brands We all hear it, "The Uber of this" "The Salesforce of that" "It's like...

Evening the scales of the brand-distributor relationship

It’s hard to imagine a CPG supply chain without distributors. They’re necessary cogs in the CPG machine, issuing POs and putting more SKUs on more shelves than a brand ever could on its own.

Marketing Ops - Product

THE FIVE STAGES OF REVENUE MARKETING™ CHANGE

Transforming from traditional to Revenue Marketing™ is a race,...

What is Revenue Marketing? The key to earning a seat at the revenue table.

If you’re looking to transform your marketing team from...

White paper: product as a service: achieving growth in a changing economy

Establishing a Greater Alignment Between Supplier and Customer Manufacturing has...

The technologies of tomorrow for product development teams

The time of siloed product development is coming to an end. But digital transformation is not yet complete—only 32% of product development teams currently have access at any time to product data across the product lifecycle. However, organisations are exploring which technologies they’ll be using tomorrow.

Red hat product security risk report

The 2020 and 10th edition of the Red Hat ® Product Security risk report is an overview of security vulnerabilities that impacted Red Hat products for the 2020 calendar year. In this report, security vulnerabilities publicly announced throughout the last calendar year and the data and metrics produced for these vulnerabilities across all of our portfolios are reviewed.

How Revenue Operations Aligns Business Units to Drive Greater Revenue

Organizations who have fully aligned their moneymaking teams under the Revenue Operations model enjoy better customer experience, customer conversion, and employee experience across industry...

Marketing Ops - Demand

SPI Report: 2022 Professional Services Maturity Benchmark

Consulting demand is at an all-time high as businesses look to incorporate new technologies and address workforce needs. In this report,...

Using data to drive demand – B2B benchmarks

How is data playing a role in B2B demand generation strategies now and in the year ahead? New research for the...

Mind your KPIs

Collecting good, timely data with careful analysis to guide proper business decisions is critical to thriving in business today. With that...

B2B revenue acceleration tactics for technology marketing leaders

If you are a marketer in the B2B Technology world, this e-book is for you! We invited B2B Marketing Executives and thought...

Marketing Ops - Growth

How Revenue Operations Aligns Business Units to Drive Greater Revenue

Organizations who have fully aligned their moneymaking teams under the Revenue Operations model enjoy better customer experience, customer conversion, and employee experience across industry...

THE FIVE STAGES OF REVENUE MARKETING™ CHANGE

Transforming from traditional to Revenue Marketing™ is a race,...

What is Revenue Marketing? The key to earning a seat at the revenue table.

If you’re looking to transform your marketing team from...

MEASURING SOCIAL IMPACTA Guide for Grantmakers and CSR Professionals

As you work to advance social good, measurement is...

Trust-Based and Data-Driven Grantmaking: How to Find the Right Balance

As grantmakers shape their strategies and priorities, many are...

The Next Generation of Grants Management Software: A Buyers Guide For The New Era Of Philanthropy

Grantmakers have seen traditional practices upended as a new...

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