Customer Contact Week Las Vegas Featured Headliners
Forward-thinking leaders and luminaries share boundary-pushing perspectives, innovative strategies, and transformative lessons that are redefining how businesses of the future operate.
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Welcome to the greatest CX conference
Interactions is where the future of CX is defined. Thousands of CX experts and leaders come together at the largest CX industry event to experience firsthand the latest innovation, insights, expert analysis, and the essential best practices you need to transform your business. Don’t miss out on the opportunity to be part of shaping the future of CX.
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The Total Experience: Your Brand, Their Journey
Welcome to 2025, where customers know no bounds — where visionary brand strategies seamlessly blend with real-world journeys, and every interaction is meticulously crafted to captivate and delight. Now, imagine if you could truly measure and act on every part of their experience, maintaining the equilibrium between innovation and ease of use.
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Welcome to the greatest CX conference
Interactions International is where the future of CX is defined. Thousands of CX experts and leaders come together at the largest CX industry event to experience firsthand the latest innovation, insights, expert analysis, and the essential best practices you need to transform your business. Don’t miss out on the opportunity to be part of shaping the future of CX.
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The Digital Government Summit is an event that brings together public sector leaders and technology professionals to explore innovative solutions to solve government problems. Key themes include cybersecurity, digital transformation, AI implementation, data governance, and fostering collaboration across multiple stakeholders. Attendees will benefit from expert discussions, peer networking, and insights into the future of government technology. Join us and let’s improve the future of government together!
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Your best. Made real.
Join our annual three-day, in-person flagship event to discover how SAP helps businesses go beyond the AI hype and bring out real results.
Discover how SAP Business Suite helps realize your full potential
Experience real stories about SAP driving digital transformation
Connect with our global community to learn and share strategies
Plus, you’ll have the opportunity to attend exclusive keynotes and ASUG preconference seminars and engage in celebration night experiences.
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Join us for an afternoon of insightful discussions with Nethink customers and prospects while we explore how Nexthink is leveraging AI to transform digital employee experience management.
Discover how AI-driven insights are enhancing employee satisfaction, productivity, and engagement.
We’ll also dive into real customer stories, showcasing how organizations are eliminating tickets and optimizing IT operations for greater efficiency and impact.
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We’re kicking off 2025 and taking DEX on the road. The Masters of Experience Roadshow is coming to Stockholm on the 24th April. Join your peers and fellow EUC leaders for an afternoon of keynote sessions, customer stories and use cases, and peer to peer networking. During this event, you will have the opportunity to: Keynote sessions featuring the next dimension of DEX and how the combination of AI and automation will revolutionize the employee experience while delivering efficiencies to an EUC team. Customer showcases and use cases on how today’s IT leaders are delivering incredible results and ROI to their organizations. The latest product innovation from automation to AI-powered DEX, plus what’s upcoming with Digital Adoption, Virtualization, and Automated Self-Service and more. There will also be time to network with fellow IT and EUC leaders during the event.
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On Demand Webinar
Leveraging unified communications to drive business value and compliance in financial services
Cloud enabled unified communications — also known as unified communications as a service, or UCaaS — brings many benefits to financial institutions by creating more efficient and effective means of communication, enhancing their customer relationships, and improving productivity and employee engagement. Incorporating a comprehensive platform that includes messaging, video, and phone offers both employees and customers numerous options for engaging in conversations and making financial decisions.
Featured Speakers:
Matt Lehmann
Industry Principal, Financial Services
RingCentral
Christine Duque
Global Marketing Strategy Consultant
Deloitte Consulting
Marc Gillman
VP of Compliance and General Counsel
Theta Lake
On Demand Webinar
Join us for RingCentral’s CX Book Club Event. During this webinar, we will be featuring Annette Franz’s new book, Built to Win. Franz outlines 10 key principles to building a customer centric culture — which begins with a people-centric culture. 2022 is the Year of the Agent ~ does your culture and company values enable your agents along with the rest of the organization to provide a customer-centric experience? During this hour webinar, you will learn:
Featured Speakers:
Shep Hyken
Chief Amazement Officer
Shepard Presentations
Annette Franz
Author of Built to Win and Founder and CEO
Journey, Inc
Joanna Palmer
CX Client Principal, Contact Center
RingCentral