The Enterprise Guide to Building a Better CX Strategy

Enterprise brands have nearly 10,000 marketing technology solutions to choose from whenbuilding their CX stacks. But even with so many tools at their fingertips, they struggle to meet customer expectations.Why? Because organizations today are struggling with agility, adaptability and efficiency, notcapability. And it starts at the center of their stacks — with the CX Hub. […]

DME AUTOMOTIVE

In 2011, DMEa deployed RingCentral MVP across its entire campus. Starting from scratch, it gradually phased out its legacy PBX equipment. The initial system setup took place over one weekend and, in less than 30 days, RingCentral’s dedicated Implementation Advisors had the system up and running. This included a seamless transfer of over 500 phone […]

2022 CDP Market Guide

89% of brands now say they’ve either deployed a customer data platform (CDP) or plan to. But many companies are finding out the hard way that not all CDPs are created equal — 42%say their solution is delivering little or no value. In such a crowded and confusing market, enterprise brands must cut through the […]