SugarCRM was nominated for the ShortList for Revenue Intelligence by Constellation Research in early 2026. This is a prestigious award that highlights the company’s knowledge in creating a sales automation solution that is intelligence-driven. The award is specifically created to honor solutions that help businesses optimize their growth plans throughout the entire customer lifecycle. Therefore, SugarCRM remains a widely used solution for businesses that seek to remove manual data entry. The solution uses cutting-edge AI technology to ingest data from all customer touchpoints. Moreover, it examines emails, calls, and ERP data to provide a unified view of the customer experience.
“Being included in the Constellation Revenue Intelligence ShortList recognizes the value of our AI-powered platform in interpreting signals from across the business to guide sellers and customer-facing teams toward the highest-value opportunities. This is especially crucial for complex, account-based industries such as manufacturing and wholesale distribution, with complex product catalogs and distribution channels, long buying cycles and deep customer relationships,” said David Roberts, Chief Executive Officer of SugarCRM.
AI-Driven Insights Strengthen Revenue Teams
In addition, the research company assesses more than ten solutions to arrive at the final list. Analysts consider customer inquiries, partner discussions, and market share to arrive at the ranking of the vendors. Thus, this award is a testament to SugarCRM’s capacity to adapt to the rapidly shifting demands of the market. By combining these solutions, businesses can ensure that their revenue teams are always on the same page. The addition of the Sales-i solution further improves the ability to perform in-depth analysis of non-CRM data. In particular, it enables businesses to identify upsell and cross-sell opportunities in complex industries. Lastly, this award cements SugarCRM’s position as a leader in the global CRM market.
“As AI reshapes the business landscape, organizations are under increasing pressure to realize meaningful transformation,” said R ‘Ray’ Wang, CEO and Founder at Constellation Research.“In this era of accelerated change, Constellation’s ShortList is designed to help companies identify top-performing solutions that drive efficiency and innovation.”
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News Source: Businesswire.com
