Route 66, a leading distributor of networking equipment and managed services across Brazil, has partnered with Aprecomm, a global provider of AI-driven customer experience (CX) and self-healing network platforms. This strategic collaboration will integrate Aprecomm’s AI-powered CX Management Suite into Route 66’s managed services. It will equip broadband providers with advanced analytics and intelligent WiFi optimization tools.

The partnership allows Route 66 to deliver Aprecomm’s full suite of AI-based solutions to broadband operators across Brazil. These solutions include WiFi optimization software and a cloud-powered analytics engine. By integrating Aprecomm’s award-winning AI technology with Route 66’s extensive broadband device network, the collaboration strengthens service quality. Together, they aim to enhance in-home connectivity experiences for subscribers nationwide.

Strengthening Managed Services with AI Technology

Jair Maurício da Silva, CPO at Route 66, said the partnership strengthens managed services by integrating AI innovations to boost in-home WiFi performance and automate support. He added that Aprecomm’s expertise and flexible cloud deployment will help service providers gain a competitive edge, speed time-to-market, and enhance user satisfaction. We’re thrilled to expand our portfolio with this advanced AI-driven solution.”

Through Aprecomm’s patented AI algorithms and experience-driven analytics, service providers can now transition toward zero-touch, self-healing networks. The system intelligently adjusts network performance based on user behavior and application needs, ensuring consistent service quality. Its AI-based automation tools also give providers access to real-time network visibility, performance data, and predictive insights, helping reduce operational costs and improve customer retention.

Aprecomm’s CX Management Suite recently won Frost & Sullivan’s Best Practices Award for Innovation. The platform has proven success in boosting subscriber satisfaction and improving operational efficiency for broadband operators.

Expanding AI Adoption Across Brazil

“We’re excited to collaborate with Route 66 to extend our CX platform to service providers across Brazil,” said Pramod Gummaraj, Founder and CEO of Aprecomm. “The region’s growing number of smaller ISPs offers a significant opportunity for AI-driven solutions. Together with Route 66’s CPE offerings and vast distribution network, we can deliver a complete turnkey solution that improves home WiFi, enhances user experience, and reduces support costs.”

This collaboration places Route 66 and Aprecomm at the forefront of AI-driven customer experience innovation in Brazil’s broadband market. It aims to drive the next generation of intelligent, self-optimizing managed services.

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News Source: Prnewswire.com