LearnUpon, a leading provider of agentic learning platforms, has appointed Tommy Barlow as the company’s new Chief Revenue Officer (CRO). LearnUpon Appoints New Chief Revenue Officer to Merge Sales and Customer Experience into One Commercial Function This structure makes the customer experience end-to-end much easier. It will also allow for faster international expansion. The move is driven by the recent $50 million growth financing facility LearnUpon secured from Claret Capital Partners. Today, the company has more than 1,700 customers.
LearnUpon’s leadership backed the promotion with strong words. “The enterprise learning market is undergoing a structural shift. The emergence of agentic AI has turned corporate learning from a passive back-office tool into an active driver of business transformation,” said Brendan Noud, CEO and Co-Founder of LearnUpon. “Tommy brings a rare combination of elite enterprise pedigree and deep institutional knowledge. Having proven his ability to drive international scale across our business, he is uniquely suited to lead our unified revenue organization as we deploy our growth capital and enter this next chapter of accelerated growth.”
Tommy Barlow Moves From Global Sales to the CRO Seat
Barlow previously served as LearnUpon’s Vice President of Global Sales. In that role, he led growth and commercial execution. As CRO, he now holds executive ownership across new business acquisition, customer onboarding, retention, and account expansion worldwide.
Barlow is a veteran growth executive. His career has included early stage ventures, high growth scale-ups and Fortune 5 technology companies. In 2023, he moved to LearnUpon. Previously he served in senior commercial and revenue leadership roles at Amazon Web Services (AWS) and Pluralsight. At Pluralsight, he helped guide the company’s commercial path through the successful IPO. During his time at both organizations, he has led large-scale workforce transformation initiatives and multi-market revenue growth.
Agentic Learning Platform and $50 Million Financing Fuel the Next Phase
Barlow’s appointment arrives during a milestone year for LearnUpon. The company recently debuted its category-defining Agentic Learning Platform. It also closed $50 million in growth financing from Claret Capital Partners. Consequently, LearnUpon has earmarked this fresh capital for three priorities. It will aggressively scale its go-to-market teams. It will also deepen its customer success architecture. Finally, it will accelerate research and development into autonomous AI capabilities.
The Agentic Learning Platform removes the administrative friction of legacy LMS platforms. It transforms the way that organizations translate learning into business impact. Today, LearnUpon is trusted by over 1,700 organizations around the world, including Premium Retail Services and Fidelity National Financial. Strategy, business goals and organizational guardrails are created by humans. Meanwhile, specialized AI agents autonomously operate operational workflows and fill critical enterprise capability gaps.
The new LearnUpon Chief Revenue Officer also outlined his vision for the unified model. “Enterprise buyers don’t just want software licenses; they want measurable operational outcomes from day one,” said Tommy Barlow, Chief Revenue Officer at LearnUpon. “By unifying our entire commercial motion—from first outreach through onboarding, retention, and long-term expansion—we ensure our teams are held accountable to client success throughout the customer lifecycle. With our Agentic Learning Platform, the financial backing of Claret Capital Partners, and an extraordinary team deployed strategically across the world, LearnUpon is uniquely positioned to turn workforce capability into an enterprise superpower.”
To support this unified customer model, LearnUpon is also realigning its internal operational structures. The company now integrates customer support directly into its product engineering ecosystem. As a result, customer feedback loops tighten. Frontline user insights immediately inform product roadmaps and upcoming AI capabilities.
In parallel with Barlow’s appointment, LearnUpon has started an executive search for a new Vice President of Customer Experience (CX). The new hire will report directly to Barlow.
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News Source: Businesswire.com
