Matt Whitmer—the CRO and SVP of marketing at Mosaicx and TeleVox—recently explained why companies should incorporate intelligent virtual agents (IVAs) into their 2025 CX budget strategies. This article originally appeared in Insight Jam, an enterprise IT community that enables human conversation on AI. Recent years have brought a one-two punch to business budgets: inflation squeezing […]
The post 2025 CX Budget Strategy: Using IVAs to Drive Efficiency and Growth appeared first on Solutions Review Technology News and Vendor Reviews.
