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How to design a sponsorship strategy that maximizes event revenue

Learn how event technology is your secret weapon in creating killer sponsorship packages. As an event professional, generating dependable and sustainable revenue is critical to measuring the success of your events. Research shows that three out of four planners think having a strong sponsorship strategy is the solution to this dilemma. Unfortunately, it’s a real […]

3 tips for shippers to secure capacity in any market conditions

Whether it’s meeting urgent needs in the spot market or streamlining your supply chain over the long term, capacity is among the top priorities to ensure operational efficiency for shippers. Securing access to capacity, no matter the state of the market, helps shippers move loads reliably and keeps their business operations cost-effective. This one-pager outlines […]

Pretzel Time: Blending the Agent Experience with Employee Well-Being and CX

As organizations prepare themselves for the digital era and accelerate their digital transformation strategies, they are faced with unprecedented challenges across technology, policy, and operations. The pandemic and its global health implications, along with social and economic challenges, are forcing business leaders to rethink the way that work gets done. Download Now

5 Ways to Maximize Performance

Customers expect their interactions with the contact center to be fast, personalized, and effortless. It would help if agents had insight into past behaviors, trends, and unspoken needs. At the same time, siloed data and functions make it hard to get visibility into the customer journey. Download Now