Text-based communication offers numerous benefits for businesses. Its asynchronous nature allows communication and collaboration to occur outside of real-time, accommodating different schedules and time zones. Additionally, it creates a natural and easily accessible record of conversations. Text-based communication also aligns with many users’ communication habits and preferences, increasing adoption and engagement. Finally, text is well-suited for analysis and automation.
The Innovation Showcase at Enterprise Connect seeks to introduce conference attendees to emerging, innovative firms each year. This year, The Innovation Showcase intends to highlight innovative solutions for textual communications. We are seeking vendors that leverage text to deliver innovative, differentiated experiences. This encompasses various technologies, including SMS, RCS, team chat, web chat, transcription, and email.
We are particularly interested in innovations that enhance enterprise productivity and elevate customer experiences. This may include advancements in encryption, disappearing text, protocol improvements, emojis, and new ways to leverage AI.
Source: https://www.nojitter.com/messaging/ec25-innovation-showcase-about-txt
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