Banking software leader Temenos Digital (SIX: TEMN) was named a 2026 IDC Real Results Award winner The company received an award in the “Omni-Engagement Transformation” category. The recognition was a collaboration with Temenos for the Hamilton Reserve Bank. The global bank, based in the Caribbean, has over $25 billion in deposits and custodial assets. It has clients in 150 countries and supports 126 currencies.
The award recognizes the influence of Temenos Digital at Hamilton Reserve Bank. IDC Real Results honors technology providers that make a measurable difference for financial institutions. The recognition also spotlights technology that responds to future business needs.
“Congratulations to Temenos and Hamilton Reserve Bank for winning the award for Omni-Engagement Transformation, which recognizes the strong, quantifiable results of their collaboration,” said Jerry Silva, Program Vice President, IDC Financial Insights. “Temenos and Hamilton Reserve Bank have shown how successful digital transformation may significantly influence the customer experience and operational efficiency of banks.
Temenos Digital speeds up digital banking
Hamilton Reserve Bank upgrades to the latest version of Temenos Digital with Temenos So, the bank built a faster digital banking experience for its customers. The upgrade also contributed to enhanced operational efficiency throughout the organization. Temenos Digital also helped the bank to achieve 100% digital customer onboarding. It reduced the time to open an individual account from five days to just 20 minutes. In the meantime, staff productivity increased by 250%.
The bank’s business also witnessed massive growth after its digital transformation. It has seen its customer base grow by 140%. Deposits and custodial assets grew ten times. Revenue and net income also increased by 620%. Hence, it concludes that the digital transformation in the form of technology-enabled banking has helped in enhancing the customer experience and automating the process. Therefore, it can be said that the cooperation had positive results in the area of digital transformation.
William Moroney, Chief Revenue Officer, Temenos, added: “We are delighted to be named as a winner in the IDC Real Results for the second consecutive year. This award is a reflection of our successful partnership with Hamilton Reserve Bank and the proven capabilities of Temenos Digital to help banks innovate, grow and deliver faster, smarter digital experiences. “With over 600 clients worldwide using our digital banking solutions, Temenos is a leader in digital banking.
Digital Banking Technology Drives Global Growth
Temenos Digital has a number of foundations that support modern banking operations. These are a unified API layer and a core-agnostic architecture. The platform also has excellent localization capabilities. The technology also permits a number of banking environments and deployment models. It is suitable for Tier 1 headless deployments and fully integrated Tier 3 solutions. The platform also powers the entire customer lifecycle.
This lifecycle comprises customer onboarding and servicing. It also encompasses originations and collections. Therefore, banks can use the platform for various digital banking processes. These capabilities for Hamilton Reserve Bank are part of a wider international growth strategy. The bank can offer customers faster and secure digital experiences. At the same time, digital onboarding reduces manual processes and operational burden.
“We are proud to receive this prestigious award together with our trusted technology partner, Temenos,” said Howard Lewis, Board member and Head of Hamilton Reserve Bank in Nevis. “With Temenos Digital, Hamilton Reserve Bank now has a fast, secure and fully digitized onboarding experience which is helping us to increase efficiency while powering the continued rapid growth of our international client base.”
Temenos Continues to Invest in Innovation in Digital Banking
Temenos continues to invest heavily in research and development. The company invests about 20% of its income every year in R&D. The expenditure will be used to upgrade its digital banking services. Temenos also announced the launch of Conversational Studio in 2026. The artificial intelligence-based facility allows creation of a full-fledged digital banking journey using natural language.
This launch is an addition to the company’s digital banking portfolio. It is also a sign of the increasing use of artificial intelligence in banking technology. Meanwhile, Temenos Digital has been assisting banks to increase client engagement. It also enables institutions to improve operational efficiency and provide digital services.
The new IDC Real Results recognition highlights the significant results that Hamilton Reserve Bank has realized with Temenos. The partnership brings together the technology of digital banking with the customer experience and growth of business. The identity of the partnership shows that with the help of digital transformation banks can do better onboarding and improve productivity. Thus, modern technologies in banking allow banks to expand internationally and to adapt to the changing expectations of customers.
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News Source: GlobeNewswire.com
