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Introducing: Nexthink VDI Experience, a groundbreaking addition to the Nexthink family.
According to Nexthink’s own research, 89% of VDI teams receive regular support escalations, with nearly a third receiving them on a daily basis.
VDI Experience provides real-time end-to-end visibility of your VDI environments to unburden VDI teams from constant firefighting and blame, so they can focus on strategic improvements.
Learn how VDI Experience can help you:
- Drastically cut escalations to your VDI team with proactive visibility
- Fix issues faster with targeted remediations
- Improve productivity for both IT and the employees you service
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Is your team spending huge amounts of time on simple, repeat tickets? Do you have to engage expensive engineers to code automations with PowerShell, or lack the resources altogether for automation? Eliminate repetitive issues and create a proactive digital workplace with the end-to-end digital workplace orchestration offered by Nexthink Flow.
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In this video, Queue-it CEO Niels Henrik Sodemann channels his years of experience in the ticketing industry to explain why selling out in a couple of minutes is simply not possible.
You have probably seen news headlines stating that highly anticipated tickets for popular shows or concerts were sold out in a matter of minutes, or even seconds. In this video, Queue-it CEO and Co-Founder Niels Henrik Sodemann elaborates on why this pervasive story is a mere myth.
The video explains the purchase journey on a ticketing platform and why the timeline to selling out is tightly connected to this process. The typical timeline of a ticket buyer’s journey ends from anywhere between 7 and 30 minutes, in connection with the timeout.
The talk contains valuable insights into the typical timeline of a ticketing onsale, and delivers recommendations on key ways to handle successful onsales and smooth the process both for your business and for your end-users.
In understanding the onsale timeline, from entering the site to checkout, you will see how it is simply not possible to sell out in less than 2 times the basket/cart timeout time.
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Queue-it reviews the six key points where bots and fraudsters impact onsales and the mitigation strategies to combat the malicious activity.
Bad bots and fraudulent activity have caused issues for fans and ticketing companies since live entertainment ticket sales moved online. In recent years, online abuse and bots have evolved to have major impacts on the systems administering ticket sales and the fairness of acquiring tickets by everyday fans. In reaction, the U.S. government passed the Better Online Ticket Sales (BOTS) Act of 2016.
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When peak traffic surges converge on a website, website visitors are sent to the online queue. Learn more about what goes on when your users are waiting in the virtual waiting room for their turn to access your website.
This video explores the virtual waiting room and the online queuing experience through the perspective of your website’s visitors.
For your customers, there is nothing worse than a slow or unresponsive website. Just a 1-second delay on your website can see a 7% decrease in conversion rates, and almost 80% of shoppers who are dissatisfied with website performance report being less likely to buy from the same site again.
To avoid tarnishing your brand reputation during online traffic surges, Queue-it places excess visitors in a fully customizable virtual waiting room. The queue page can be designed to fit your unique brand identity.
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Scalpers & their bots are constantly adapting. For online ticket vendors, the show must go on—but how? Watch the webinar to find out.
Tickets to major events are increasingly selling out within minutes, only to reappear on resale websites at prices above face value. The prime suspect: bots.
In The Battle Between Bots and Ticketing, onsale experts Niels Sodemann and Edward Roberts address the bot challenges head-on. When watching the webinar you will come away with deeper insight into:
- Types of bad bots, how they abuse onsales, and signs you have a problem
- How ticket scalping and bot legislation impact your ticketing business
- Four bad bot attack vectors every ticketing industry player must understand
- Determining the right bot mitigation strategy for premium onsales
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Watch Queue-it CEO and Co-Founder Niels Henrik Sodemann break down the psychology of queuing at TN Inspire!
TN Inspire made its debut at 2016’s Tessitura Learning and Community Conference (TLCC) in Washington, D.C. Presenting on a passion of their choice, speakers had exactly five minutes to teach, enlighten, or simply inspire the audience. But there was a twist! Each presenter was limited to 20 slides that auto-advanced every 15 seconds, keeping this fast-paced speaker series lively and entertaining for all.
Niels goes into a variety of queuing-related topics, including the history of queue theory, and why mirrors alleviated complaints about elevator delays in 1950s New York.
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What features can Queue-it customers alter on the custom queue theme? This video explores the various options.
We often get asked what customers can do with the custom queue layout for their onsales, collection releases, class registrations, applications, and other events. In short, almost anything you can do on a web page, to help our customers create the same look and feel of their website or app.
We know clear communication with website visitors is key. That’s why the queue page can be displayed in the language of users’ browsers or you can choose from over 40 languages that we support.
The background of the queue page can be customized with graphics or even videos. The headline and text letting customers know they are in the queue can also be fitted for the occasion: giving shoppers the important details, building hype around the wait, and acting as a form of social proof.
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How does streaming fit into the future of ticketing and live entertainment? What does ticketing of the future will look like? Check out this lively panel discussion with experts from the Royal National Theatre in London, Xperiology, and Queue-it on the current state of ticketing.
2020 has turned the ticketing industry on its head. In response, the industry has turned to live streaming. But how does streaming fit into the future of ticketing and live entertainment?
Join industry insiders Niels Henrik Sodemann, Ian Nuttall, and Nicholas Triantafyllou for a lively panel discussion on the current state of ticketing and what its future will look like.
When watching the webinar, you will come away with deeper insight into:
- Business model possibilities for online streaming
- Considerations for running successful live streaming events
- The role online streaming will play in future live entertainment
- Insights into the future of ticketing
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As online retailers begin a holiday season unlike any other, digital channels are critical to secure much-needed sales growth. What strategies are top retailers looking to right now to capture sales this year? How can you prepare your digital operations for online demand? Listen in to this discussion on supporting ecommerce growth in the 2020 holiday season.
Ecommerce and IT managers are under tremendous pressure. You’re expected to make up for lost physical store sales. You need to ramp up digital operations nearly overnight to support a 2020 holiday season that’s starting earlier than ever. Your website is your retail lifeline.
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Best Practices & Inspiration for Ecommerce Success
Queue-it’s virtual waiting room is a flexible solution. But some decisions lead you to a more successful use of Queue-it than others.
Based on a decade of experience with hundreds of ecommerce customers and hundreds of thousands of queue events, Queue-it Co-Founder and CTO, Martin Pronk, and Customer Success Manager, Garey Symington discuss how ecommerce businesses can the most out of their virtual waiting room.
When watching the webinar, you will come away with deeper insight into:
- Best practices for integrating, implementing & administering Queue-it
- Inspiration from companies using Queue-it innovatively
- An extended Q&A session to help you learn from the Queue-it’s ecommerce community
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Online traffic is rising and businesses’ biggest days are increasingly taking place digitally. Discover the challenges surging traffic poses and learn how you can boost web performance and site reliability, no matter the demand.
Online businesses are experiencing unprecedented traffic surges, posing increased challenges including crashes, lost orders, and wasted resources.
Based on years of experience in website performance, Cloudflare’s Director of Product Marketing, Derek Yee, and Queue-it’s VP of Sales, Henrik Bjergegaard share how businesses can adapt to this ‘new normal.’
If you have a website that experiences traffic peaks, are responsible for keeping it up and running, or working in ecommerce, marketing, DevOps, or IT, join this webinar for actionable advice from the frontlines of a changed ecommerce world.
What you’ll learn:
- The challenges traffic surges pose for online businesses
- Best practices for adapting to high demand
- 6 common web performance misconceptions to avoid