On Demand Webinar
When businesses do finally recognize room for improvement in their UC and CC programs, many teams look for solutions that can support hybrid workplaces, scalability, and employees’ abilities to address customer needs quickly. According to a commissioned study conducted by Forrester Consulting on behalf of RingCentral, by evolving UC and CC technology, the composite organization achieved a 211% ROI, $12 million-dollar NPV [over three years], and more.
Featured Speakers:
Chengcheng Dong
Consultant
Forrester
Andy Watson
Senior Product Marketing Manager
RingCentral
When an important executive meeting started having technical issues, the team at Tokio Marine was able to leverage Nexthink to remedy the issue in minutes. Watch now to learn how.
“We were stuck in a place where we were guessing… with lots of manual work that’s been eliminated by Nexthink now.” Hear how Vituity leveraged Nexthink to streamline service desk processes and eliminate manual work. Watch now.
On Demand Webinar
At ABN AMRO, experience is truth. Over their years growing their DEX strategy, ABN AMRO have been pioneers in using sentiment data to build an exceptional digital workplace. In this video, Jelmer Berendsen, IT leader at ABN AMRO, shares what they focus on to drive happy employees.
On Demand Webinar
ABN AMRO understands the value of happy employees, and have put in place strategies to promote the seamless technology experience that employees expect. Because happy employees lead to happy customers. Watch now to learn more.
On Demand Webinar
Every time an employee’s day is interrupted by a technology error, that’s minutes of productivity lost to the business, and a world of irritation for the employee. Watch how Paddypower leverages Nexthink to eliminate these interruptions and create a seamless technology experience for their employees.
On Demand Webinar
“Before Nexthink, I was blind.” Learn how Landis+Gyr uses Nexthink to see how applications are performing from the user’s point of view, and leverages that data to build better digital workplace experiences.
On Demand Webinar
Creating positive digital experiences for employees is all about understanding the user’s perspective. Watch how Mike Kenny of Mondelez continuously creates positive experiences and leverages all the resources Nexthink has to offer to get the most out of his DEX strategy.
On Demand Webinar
XLAs can seem like an impenetrable concept. But as Neil Keating of Brighthorse explains, using XLAs just requires a simple mindset shift, and a way of measuring a different kind of data: sentiment data.
On Demand Webinar
At Med El, their digital workplace team had been blind to the employee experience.
With Nexthink, they gained access to user endpoint data that unleashed a world of possibilities. Watch now to find out how Med El utilizes end user experience data to transform their digital workplace.
On Demand Webinar
How can you manage the experience of employees when those employees are spread across the country?
This was a question that the digital workplace team at Bakertilly face daily, as their legal teams travel broadly to meet with clients and work remote. Those teams need technology that works flawlessly. To deliver that flawless technology experience, the team at Bakertilly embraced an experience-first strategy.
Watch now to learn more.
On Demand Webinar
Your IT teams are accountable for the technology experience delivered to employees. However, the rise of hybrid work and cloud-based solutions means that they have less visibility than ever before. Watch this on-demand North America CXO Online session to find out how Digital Employee Experience (DEX) solves this by providing the employee-centric visibility, AI-driven diagnostics and automation capabilities needed to put IT back in control.