...

For the complete transcript of the earnings call, please refer to the full earnings call transcript.

Positive Points

Negative Points

Q & A Highlights

Q: Can you discuss the progress and future plans for Fiverr Go, and provide insights on the broader demand environment? 

A: Micha Kaufman, CEO, explained that Fiverr Go is designed to enhance customer satisfaction and conversion rates. It provides a high-confidence experience for customers and reduces operational effort for talent. The product has shown strong product-market fit, with significant conversion improvements. The focus now is on scaling while maintaining quality. On the macro front, the demand for freelancing remains stable, and Fiverr has leveraged opportunities to drive incremental upsides, particularly in business solutions.

Q: Could you elaborate on the dynamics for buyers using Fiverr Go? 

A: Micha Kaufman, CEO, noted that buyers appreciate Fiverr Go for its always-on availability, instant responses, and personalized interactions that mimic the seller’s style. This leads to higher and faster conversion rates. The AI assistant provides a seamless experience, often indistinguishable from human interaction, enhancing buyer satisfaction and decision-making confidence.

Q: How sustainable is the growth in services revenue, and what drives your current optimism? 

A: Ofer Katz, CFO, stated that services revenue growth is sustainable and expected to increase, reaching 30% of total revenue by year-end. This is driven by the value provided through services like Seller Plus and AutoDS. Micha Kaufman, CEO, expressed optimism due to successful investments in upmarket strategies and the positive impact of Fiverr Go, which benefits the entire community.

Explore RevTech News for the latest advancements in Revenue, Business & Marketing Operations with insightful updates from industry experts!  

Source: https://finance.yahoo.com/news/fiverr-international-ltd-fvrr-q1-071419526.html