On Demand Webinar
Years of data make it crystal clear: organizations that consistently invest in the tools and training needed to deliver excellent customer and employee experience realize solid returns on those investments. In fact, those organizations’ financial results consistently outperform those of their peers, and the market as a whole, through good times and bad.
Featured Speakers:
Geeta Menon
Director, Product Marketing
RingCentral
John Arnold
Principal
J Arnold & Associates
Nerys Corfield
Director
Injection Consulting Limited
On Demand Webinar
Customer experience has become critical for organizations to prioritize in 2023 and beyond. Today’s consumers expect organizations to provide exceptional, all-encompassing support, requiring CX leaders to consider new investments in tools and technology to keep customers satisfied.
Featured Speakers:
Sonalee Parekh
Chief Financial Officer
RingCentral
Joanna Palmer
CX Client Principal, Contact Center
RingCentral
On Demand Webinar
In this virtual launch event, hear from the RingCentral executive team, customers, and industry leaders about RingCentral’s new RingCentral Events innovation.
Get access to:
- Inside looks into the RingCentral Events platform with product expert Kristen Koenig
- RingCentral Events customer success stories from Women Who Code, SAE International, and HubSpot
On Demand Webinar
Sit down with the Golden State Head Warriors Steve Kerr and RingCentral’s Amir Hameed for an insightful discussion to uncover how you can weave innovation into the fabric of your team, your mindset, and your professional goals.
Don’t miss out on learning:
- Strategies to balance tradition and inventiveness
- Techniques to inspire your team to think big and achieve new goals
- Insights on crafting a winning strategy for unparalleled success
- And so much more
On Demand Webinar
In this virtual launch event, hear from the RingCentral executive team, customers, and industry leaders about RingCentral’s new RingCX innovation.
Get access to:
- Insight into the future of the customer experience (CX) industry with visionary Sheila McGee Smith
- Inside looks into the RingCX platform with product expert Srini Raghavan
- RingCX customer success stories from The Office Gurus and ACQ Holdings
On Demand Webinar
Frontline workers frequently lack robust communication and collaboration tools, affecting the quality of their work. To curb high turnover rates in organizations, it’s crucial to recognize the importance of digitally empowering your teams to meet your business goals.
Join RingCentral’s Saniya Rangooni and Frost and Sullivan’s Robert Arnold for an insightful webinar, where they’ll discuss:
On Demand Webinar
Today’s customer experience (CX) leaders face the challenge of ensuring customers find reliability, trust, and satisfaction in their interactions with businesses. However, many CX teams often struggle to accommodate these needs while providing their teams with the best techniques and tools to keep customers happy.
Featured Speakers:
Dennis Snow
President
Snow & Associates, Inc.
Amir Hameed
Senior Vice President, Worldwide Solution Sales and Engineering
RingCentral
On Demand Webinar
As artificial intelligence (AI) technology weaves itself into the fabric of the customer experience (CX) industry, teams are questioning how to leverage new AI tools in a way that doesn’t eliminate human connection altogether.
Featured Speakers:
John Finch
Vice President of Product Marketing, AI Customer Engagement
RingCentral
Shep Hyken
Customer Service/CX Expert
NYT & WSJ Bestselling Author
On Demand Webinar
About this webinar
AI is revolutionizing the customer experience landscape, yet many organizations struggle to implement and scale AI solutions effectively. In this webinar, Nicolas De Kouchkovsky, Principal at CaCube, and John Finch, Global Vice President of Product Marketing, CX at RingCentral, will guide you through the essential steps to successfully adopt AI in your contact center. This Real Expert session will uncover actionable strategies to maximize ROI, optimize operations, and ensure smooth adoption of AI-powered solutions. Join us to learn how to harness AI’s potential and create a roadmap tailored to your organization’s needs.Equip your contact center with the tools and strategies to succeed in the age of AI. Don’t miss this opportunity to take your customer experience to the next level.
Featured Speakers:
Nicolas De Kouchkovsky
Principal at CaCube
John Finch
VP of CX Product Marketing at
RingCentral
On Demand Webinar
About this webinar
AI is revolutionizing industries, especially in business communications—understanding this transformation is vital for staying competitive. Join us to discover how your organization can harness the power of AI to enhance operations, elevate customer experiences, and optimize sales processes. Whether you’re a seasoned AI user or just starting your journey, this event will equip you with the knowledge and tools needed to thrive in an AI-driven future. Register now to explore how your organization can leverage AI to drive innovation, efficiency, and growth in an increasingly digital landscape.
Featured Speakers:
Meghan Corasaniti
Director, Research and Content at RingCentral
Jon Arnold
Principal Analyst at J. Arnold & Associates
DJ Graffiti
The Keynote DJ™️
On Demand Webinar
About this webinar
Tap into the groundbreaking impact of AI-powered conversation! Tune in and explore communication strategies from top industry experts that are reshaping business futures. You’ll walk away with transformative insights that can revolutionize your organization’s approach to AI and communication.
Featured Speakers:
Esther Yoon
VP of Product Marketing at RingCentral
Irwin Lazar
President and Principal Analyst for Metrigy
Scarlet Wheeler
VP of Compliance at REE Medical
On Demand Webinar
About this webinar
Join RingCentral and our expert speakers to see the latest AI innovations for RingCX and jumpstart your journey towards effortless customer experiences. Plus, Blake Morgan, a leading CX futurist and book author, will share insights from her newest book “The 8 Laws of Customer Focused Leadership.”This is your opportunity to learn more about how to create a customer-first mindset for your business, while empowering your business with the latest solutions to execute your customer experience strategy.
Featured Speakers:
Blake Morgan
Customer Experience Futurist
Kira Makagon
Chief Innovation Officer, RingCentral
Jim Dvorkin
SVP of Customer Engagement, RingCentral