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SPI Report: 2022 Professional Services Maturity Benchmark

Consulting demand is at an all-time high as businesses...

The ROI of Smart Self-Service: Using Modern Tools to Delight Modern Customers 

In the latest Aberdeen research report, “The ROI of...

Exceed customer expectations with self-service

Data collected by Frost & Sullivan has shown that...

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CRM + analytics: key requirements for your next CRM system

The Salesforce acquisition of BI software leader, Tableau is the biggest in a series of “analytics” related buyouts and mergers. We analyze the primary benefits of CRM + analytics...

CRM + analytics: key requirements for your next CRM system

The Salesforce acquisition of BI software leader, Tableau is the biggest in a series of “analytics” related buyouts and mergers. We analyze the primary...

Top tools for optimizing your sales team

It's a simple fact - if your sales team has the data and tools to reduce the level of friction in the sales process...

The CFO’s guide to recurring revenue

5 major obstacles and the keys to overcoming them Recurring revenue models such as movies on demand and software-as-a-service (SaaS) are changing the nature of...

The 4 steps to a successful digital transformation

Going digital is a concept for marketers that has been in progress for years now. From email to the growing presence of ecommerce and...

The ultimate guide to DXP

Confronted with economic uncertainty and unexpected changes to basic business practices, brands across the board have had to rethink two key activities: customer retention...

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Harness the power of AI to drive stronger sales results

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New roads to remote deposit capture revenue

How can RDC deliver untapped benefits to your bank?...

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Future proof your marketing technology

Today’s marketers face a highly dynamic situation. Businesses needs...

Cultivating customer loyalty

From 1890, the year attributed to the quote above, the world view has undergone massive shifts in all spheres of life. Interestingly, the view regarding customer being the ‘purpose of work’, has only become more widespread.