Vontier’s Driivz just unveiled Platform Version 9, a leading EV Charging Network Software that streamlines daily operations. Driivz is a global software supplier for EV charging operators. Version 9 is now available to customers worldwide. They operate in over 30 countries across three continents. Importantly, the new platform is built specifically for scale. It offers network optimization tools immediately. It also delivers data-driven actionable insights consistently. It maximizes profits for all network operators now. It also helps companies provide reliable charging effectively. Network operators need solutions that scale easily. They must also manage complex energy needs well. Andrew Bennett, Driivz CEO, highlighted their strength. He noted their deep industry knowledge is key. They combine this knowledge with strategic R&D investment.

Maximizing Uptime and Revenue

The platform focuses on four market-leading pillars overall. One pillar is maximized network stability and uptime. Driivz’s Network Optimizer constantly monitors performance. It helps resolve issues before they ever impact service. This improved uptime means more captured charging sessions. Thus, operators see increased revenue quickly. Another key pillar is optimized revenue generation. Operators can now configure granular monetization features. This includes penalties for vehicles overstaying their charge time. Automated tariff updates also improve operational efficiency greatly. The Reporting Engine now offers clear revenue analysis. This allows optimization across nearly any business parameter.

Smart Energy and Fleet Management

Version 9 features enhanced smart energy management tools. These tools address diverse challenges successfully. Furthermore, the Energy Management System (EMS) is highly flexible. It supports multiple use cases across the ecosystem. New load management algorithms are included. They ensure operators use their existing power connections better. This EV Charging Network Software can also turn chargers into profit centers. It enables advanced services like Vehicle-to-Grid (V2G). Finally, the platform streamlines fleet charging operations. The Depot Operator View optimizes charger utilization effectively. It also prevents vehicles from overcharging unnecessarily. In addition, the Book & Charge feature helps fleets share resources. This ensures predictable charging stops for large vehicle drivers. The EV Charging Network Software provides unmatched levels of insight. It delivers energy resilience and operational excellence immediately.

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News Source: Businesswire.com

Highspot,​‍​‌‍​‍‌​‍​‌‍​‍‌ a software company, has been named as a Leader in the 2025 Gartner Magic Quadrant for Revenue Enablement Platforms. Being named as such draws attention to the company’s power in the market. Also, the extent of its influence on the go-to-market teams.

Among the vendors assessed, Highspot got the top mark for “Ability to Execute”. Their platform is designed to create a seamless flow from signals to performance-enhancing ​‍​‌‍​‍‌​‍​‌‍​‍‌actions. It is facilitated by the exclusive Nexus™ AI and analytics engine.

Moreover, the tool delivers measurable outcomes. Highspot customers reportedly see significant gains in efficiency, seller confidence, and buyer engagement. Given that many organisations struggle with fragmented tools and data silos, this unified platform addresses a major pain point. 

Essentially,​‍​‌‍​‍‌​‍​‌‍​‍‌ the approval is a strong argument for Highspot to be a portfolio brand when go-to-market teams want to increase their operations to a whole new level. The platform gains the highest ranking in the Maturity category. Therefore, it can be seen as the most distinguished among the largest number of revenue enablement platforms. A change of sales technology to such a solution may hence be a way of cutting down on the number of sales tools. At the same time, it raises the level of coordination between sales, marketing, and enablement ​‍​‌‍​‍‌​‍​‌‍​‍‌departments.

Also, because the recognition comes from Gartner, a trusted research organisation. It serves as an independent validation of Highspot’s vision and execution. Companies​‍​‌‍​‍‌​‍​‌‍​‍‌ looking to fill their toolboxes with the right enablement technology now have a more convincing argument to fund such an initiative.

To sum it up, Highspot’s leadership position in the 2025 Gartner Magic Quadrant for Revenue Enablement Platforms is a landmark. For organizations aiming at speeding up revenue growth and getting their teams on the same page, using a platform with robust execution and AI-powered insights is a great way to gain a competitive advantage.

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News Source: Businesswire.com 

Carziqo today announced a new shared revenue model. This model is designed to boost returns for its autonomous fleet operators. Under the new arrangement, Carziqo reports that daily earnings per vehicle in its autonomous taxi network have reached an all-time high. 

The​‍​‌‍​‍‌​‍​‌‍​‍‌ company says that the change in the business model was mainly due to intensifying competition in the mobility industry. As a result, operators get a bigger share of the net income per vehicle. Thus, their incentives are in line with those of other stakeholders. In addition, Carziqo draws attention to its autonomous driving platform capabilities and its pledge to asset monetization through the fleet.

Actually, the shared revenue model is opening the gate to individual investors and fleet owners for sharing the fruits of the Carziqo autonomous vehicles. According to the company, the reasons for higher earnings are increased utilization, optimized routing, and reduced downtime. These improvements are a manifestation of the advantages of sharing revenue. Instead of doing it through fixed leasing or ownership ​‍​‌‍​‍‌​‍​‌‍​‍‌structures.

Increased earnings drive wider adoption

Carziqo says that the combination of its technology platform, data analytics, and shared revenue model is driving higher daily vehicle earnings. As a result, fleet operators see both improved profitability. Also, see stronger alignment with Carziqo’s ecosystem goals. Importantly, this model may attract more vehicle investors and expand the autonomous fleet more rapidly.

Implications for fleet monetization and mobility

The​‍​‌‍​‍‌​‍​‌‍​‍‌ shared revenue model is a strategic indication of a change in the way autonomous mobility companies incentivize their partners, as per Carziqo. More fleet operators, according to Carziqo, will decide to adopt this model. Thereby increasing the involvement and accelerating the scaling process. In fact, the model is a vehicle for wider monetization of autonomous assets. Thus, making the participation of fleets both easy and rewarding.

The shared revenue model introduced by Carziqo, along with the fact that the earnings per vehicle have hit record highs, is a clear signal of their commitment to turning autonomous mobility into viable investor income streams. Companies and investors who are interested in the economics of the autonomous vehicle should consider this shared revenue model as a point of reference for future ​‍​‌‍​‍‌​‍​‌‍​‍‌developments.

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News Source: EINPresswire.com

Metronome, a monetization infrastructure platform, today announced major enhancements. These enhancements are built for the AI economy. According to the company, its platform is now equipped with pricing, invoicing, and data transparency. These are in harmony with the manner in which modern software generates value. While AI and automation are transforming software models, older billing systems are having a hard time keeping up with the ​‍​‌‍​‍‌​‍​‌‍​‍‌changes. Metronome claims to bridge that gap. 

Pricing Models for the AI Era

The update introduces seat-based credit models, account hierarchies, and reusable package templates. These let teams experiment faster. Moreover, these features let companies adapt pricing directly to the value delivered rather than the access granted. The platform is proven at an AI scale. It processes billions of usage events monthly for customers such as OpenAI and NVIDIA. 

Invoicing and Transparency

Also,​‍​‌‍​‍‌​‍​‌‍​‍‌ Metronome’s speeding up invoicing engine is managing differently in one system. The system consists of self-serve, enterprise, and marketplace billing. Users with the new Cost Preview API and in-product invoicing features get a live view. The live view is of their consumption and costs. Such openness is a way of lessening customer friction and increasing the trust ​‍​‌‍​‍‌​‍​‌‍​‍‌level.

Why This Matters to Software Vendors

Consequently, companies offering AI-driven products face a mismatch. The value delivered is dynamic, yet monetization remains static. With Metronome’s infrastructure, software vendors can align billing with value. Also, they can test hybrid models and avoid revenue leakage. The shift toward usage-based and outcome-based pricing reflects the broader transformation. This transformation is of software economics. 

In summary, Metronome’s new features represent a move toward deliberate monetization in the AI economy. The company connects product delivery and billing in real time. Connecting it provides software vendors with a more agile growth platform. AI-native business models will become more widespread. Then, this kind of infrastructure might be ​‍​‌‍​‍‌​‍​‌‍​‍‌indispensable.

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News Source: Businesswire.com 

In a notable industry milestone, Enable has been awarded the elite SAP Store “Spotlight+” designation. This recognition underscores Enable’s strong business impact and deep technical integration. Also, the ability to deliver measurable customer outcomes. 

Driving Commercial Optimisation with SAP

Enable’s AI-driven rebate management platform is now tightly woven into SAP’s ecosystem. Especially for companies already using SAP’s S/4HANA and other core solutions. With over 40% of Enable’s customer base operating in SAP environment, this joint offering helps enterprises manage complex rebate programmes. Also helps protect margins and accelerate profitability, even amid market fluctuations. 

By aligning rebate strategy with ERP workflows, Enable builds a “single source of truth” for commercial incentives. According to CEO Andrew Butt, the Spotlight+ badge reflects the company’s mission. It is “to give SAP customers a platform that protects margins, maximises revenue, drives operational efficiency, and ensures compliance.” 

What the Recognition Means for Customers

This elite designation is granted to fewer than ten organisations globally in the SAP Store. This highlights Enable’s leadership in the commercial optimisation niche. 

Customers gain several tangible benefits:

Implications for the Ecosystem

As​‍​‌‍​‍‌​‍​‌‍​‍‌ a result, rebates are transitioning from being a simple back-office expense to becoming one of the main tools with which manufacturers, distributors, and retailers can drive their growth. Additionally, Enable’s AI-powered platform, along with the large-scale implementation of SAP, makes the proposition quite impressive. This is impressive in terms of both industry and geographic expansion. The complexity of the supply chain and incentive programmes leads to a higher demand for platforms. The platforms that can seamlessly integrate deep analytics and ERP ​‍​‌‍​‍‌​‍​‌‍​‍‌workflows. As a result, enterprises leveraging this integration can expect improved margin visibility. Also, higher ROI and stronger compliance frameworks.

Essentially,​‍​‌‍​‍‌​‍​‌‍​‍‌ the Spotlight+ label is indicative of a heightened maturity of the rebates management. This management is an integral part of the entire commercial and operational technology stack, rather than only being a recognition. A partner that offers a combination of system integration, AI insights, and incentive management in a single solution is a significant move. This is beneficial for finance, sales, and operations leaders, executives, and ​‍​‌‍​‍‌​‍​‌‍​‍‌decision-makers.

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News Source: Businesswire.com 

Revvity will acquire ACD/Labs to strengthen its signals software offerings. The signals software move aims to improve scientific informatics. This signals software deal combines spectral analysis and molecular design tools into one platform.

Strategic Fit and Scope

Moreover, Revvity expects to integrate ACD/Labs’ Spectrus® platform for spectral analysis. Consequently, teams can analyze chemical data faster and with more accuracy. In addition, Percepta® and other ACD/Labs tools will support molecular design and property prediction. Therefore, researchers will benefit from tighter workflows and faster insight.

Business Impact and Outlook

Furthermore, Revvity already serves discovery, development, and manufacturing markets. By adding ACD/Labs, the company strengthens enterprise analytical data management. As a result, customers gain improved cloud workflows and better decision support. Moreover, the combined stack targets pharma, materials science, and chemical R&D. The companies expect the deal to close in late Q4 2025, subject to approvals and closing conditions.

In short, this acquisition signals a clear move toward integrated scientific informatics. Moreover, it highlights how software-first solutions can speed research. Therefore, companies in life sciences and chemical research should watch how this integration unfolds. For now, Revvity aims to deliver a unified platform that improves analysis, design, and manufacturing workstreams.

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News Source: Businesswire.com 

The social AI platform CHAI has reached a major milestone in 2025 after its funding round led by AMD and CoreWeave. The company has achieved $48 million in annual revenue by the end of October, ahead of schedule. As a social AI platform focused on immersive human-AI interaction, CHAI now forecasts more than $50 million in Annual Recurring Revenue (ARR) by year’s end.

CHAI’s​‍​‌‍​‍‌​‍​‌‍​‍‌ outstanding expansion is mainly attributed to its quick increase of the fund from approximately $20 million at the start of 2025 to 2.5× that amount within a few months. The company managed to do this by changing its strategy. Instead of just spending a lot to get as many users as possible, it focused on acquiring high-value, engaged ​‍​‌‍​‍‌​‍​‌‍​‍‌users. As a result, the user-acquisition payback period fell to under one year – a rare achievement for an AI startup focused on consumer-grade services.

Strengthened by Partnerships and AI Infrastructure Support

In​‍​‌‍​‍‌​‍​‌‍​‍‌ addition, through the tactical partnerships with AMD and CoreWeave, CHAI was able to solidify its stance in the competitive AI market. These partnerships were the sources of compute infrastructure and capital support. This allowed CHAI’s research team to speed up the creation of social Large Language Models ​‍​‌‍​‍‌​‍​‌‍​‍‌(LLMs). By leveraging top-tier AI infrastructure, the social AI platform sharpened its product offering and user experience.

In addition to engineering momentum, CHAI emphasises customer-centric product innovation. The company’s roadmap is shaped by direct feedback from its global user base. Consequently, CHAI launched several new features in 2025 that deepened user engagement and improved retention. Therefore, the growth was not just in numbers but also in meaningful interactions.

Founded in the UK and later relocated to Palo Alto, CHAI began three years ago and quickly gained traction, particularly among Gen Z users. The social AI platform allows users to create their own AI characters and conversational experiences. It is built for entertainment, storytelling, and immersive chat. Now it is scaling up into a major player in consumer conversational AI.

Finally, CHAI positions itself as a dynamic AI startup that has proven the scalability of its business model. The company plans to expand its global user base and accelerate product iterations. This growth follows a funding round led by AMD and CoreWeave. The investment has powered the company’s ongoing expansion efforts. For companies and users in the social AI platform space, CHAI’s success demonstrates that consumer-facing AI growth can be rapid, sustainable, and profitable.

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News Source: PRNewswire.com

Zuora, Inc. announced that it earned the number-one ranking in automated revenue management, according to MGI Research. In addition, the company led across both product and strategy domains. 

MGI Research placed Zuora at the top overall in its MGI 360™ Ratings – The ARM Top 30: Buyer’s Guide. Besides,​‍​‌‍​‍‌​‍​‌‍​‍‌ the company highlighted the ‘Positive Analyst Outlook’ of the firm, which goes along with its leadership in handling complex revenue operations at a larger scale.”

As a matter of fact, with the adoption of new pricing models, bundles, and AI-driven products by enterprises, the financial processes become increasingly complex. Therefore, the monetization platform of Zuora is designed to help finance teams in automating revenue recognition, reconciliation, and analysis. It makes the process of compliance easier and gives CFOs more trust in their ​‍​‌‍​‍‌​‍​‌‍​‍‌decisions.

In particular, Zuora’s solution connects with billing, payments, ERP, and CRM systems. It supports usage-based pricing, subscription monetization, and hybrid revenue models. And notably, it handles both GAAP and IFRS compliance for large enterprises.

“We’re honoured to be recognized,” said Pete Hirsch, Chief Product and Technology Officer at Zuora. “This underscores our platform’s essential role for finance teams in the age of AI.”

MGI Research added: “Ask any CFO what keeps them up at night. It’s not trusting the number.” The firm emphasized that automated revenue management solutions must inspire trust and transparency. At the same time, AI-based ARM tools may become technically viable by 2027, yet adoption will lag due to trust issues.

In short, as organizations shift toward subscription monetization, usage-based pricing, and complex contract models, reliable automation becomes vital. And Zuora appears well-positioned in this evolving landscape of monetization platform solutions.

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News Source: Businesswire.com

Outreach,​‍​‌‍​‍‌​‍​‌‍​‍‌ a top sales execution platform, has widened its activities in the EMEA region through the recruitment of a new General Manager to head the area. With this step, the firm is doubling its pledge to improve the user experience. Also, to speed up the development in the entire Europe, the Middle East, and ​‍​‌‍​‍‌​‍​‌‍​‍‌Africa.

The​‍​‌‍​‍‌​‍​‌‍​‍‌ shift in leadership, according to Outreach, is in line with the company’s worldwide plan to be more efficient in serving enterprise clients. The company is still committed to providing local support and sales enablement. It also provides technology innovation to create tangible results for its customers. Additionally, the new position is a sign of Outreach’s desire to deepen the relationship with the local business ​‍​‌‍​‍‌​‍​‌‍​‍‌ecosystem.

The​‍​‌‍​‍‌​‍​‌‍​‍‌ EMEA General Manager, new to the role brings a lot of leadership experience enterprise SaaS. Their understanding will be a great source of help in Outreach’s expansion in the large markets of Europe. Moreover, the company is eager to deepen its relationships with partners and extend its customer success initiatives to accommodate the rising ​‍​‌‍​‍‌​‍​‌‍​‍‌​‍​‌‍​‍‌​‍​‌‍​‍‌demand. 

Driving Customer Growth and Regional Innovation

The EMEA branch of Outreach is growing, which is an important move towards more efficient customer engagement. By utilizing AI-driven insights and data intelligence as the main tools, Outreach equips sales departments to be more effective and to generate predictable revenue. Besides that, the company’s platform is designed to help businesses simplify their workflows, accurately follow buyer intent. Even make the most efficient decisions at that very ​‍​‌‍​‍‌​‍​‌‍​‍‌moment. 

Outreach,​‍​‌‍​‍‌​‍​‌‍​‍‌ as one of the elements of this regional plan, intends to equip the sales operations leaders and account executives with high-end resources. The newly appointed EMEA General Manager will supervise these programs, ensuring customers receive top-notch, tailored service and support. Therefore, the relocation should have the effect of spreading customer satisfaction and loyalty in different ​‍​‌‍​‍‌​‍​‌‍​‍‌markets.

The Outreach new General Manager appointment underlines how leadership can shape customer-centric growth. By combining innovation, cultural understanding, and operational excellence, Outreach continues to redefine the B2B sales technology landscape.

Besides​‍​‌‍​‍‌​‍​‌‍​‍‌ that, the progression aligns the company’s goal of changing sales operations with the help of AI and data automation. As a result, the EMEA extension is Outreach’s move that doubles the company’s market visibility and increases the company’s capacity to provide seamless, tailor-made experiences to the ​‍​‌‍​‍‌​‍​‌‍​‍‌customers.

Outreach’s positive growth in EMEA highlights its position as a preferred tool for driving enterprise transformation. The company continues to expand its client base and partner network across the region. Its focus on AI-powered productivity, customer success, and leadership excellence sets it apart from competitors. Overall, Outreach remains a step ahead in the evolving sales technology industry.

Essentially, the extension of the Outreach EMEA and the new leadership appointment is turning point of the global growth journey. It focuses on driving innovation, delivering customer value, and fostering regional collaboration.

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News Source: Businesswire.com

GHR​‍​‌‍​‍‌​‍​‌‍​‍‌ Healthcare today unveiled Daniel Matteson as its new Chief Revenue Officer (CRO). Matteson will be in charge of GHR Healthcare’s revenue-generating operations, growth strategy, and client partnership efforts. The appointment comes at a key time as healthcare staffing and workforce solutions face evolving demands.

Before​‍​‌‍​‍‌​‍​‌‍​‍‌ coming to GHR Healthcare, Matteson was the Vice President of Workforce Solutions at Aya Healthcare. During his time there, he was instrumental in the expansion of various national teams focused on hospital staff management. This was done through flexible staff models and internal resource pool programs. This enabled hospitals to reduce labor costs and develop easier access to clinical talents. His deep knowledge of scalable staffing, along with his skills in working with data-driven models, makes him the perfect fit for the position he has taken up at GHR ​‍​‌‍​‍‌​‍​‌‍​‍‌Healthcare.

John Quirk, CEO of GHR Healthcare, said, “Daniel’s leadership and deep expertise in revenue strategy make him a tremendous addition.” Moreover, Quirk noted that Matteson’s proven record in driving client partnerships aligns perfectly with GHR’s mission. The mission is to deliver exceptional staffing solutions and positive outcomes. 

Matteson said, “I’m honored to join GHR Healthcare and work with healthcare leaders navigating an increasingly complex environment. My goal is to understand health systems’ financial and workforce realities. Also, partner with them to drive stability, sustainability, and superior patient care.” 

Driving Workforce Solutions and Revenue Growth

GHR Healthcare has over 30 years of experience providing workforce solutions across clinical and non-clinical disciplines. As CRO, Matteson will focus on strengthening client relationships, expanding service offerings, and aligning go-to-market initiatives with evolving market needs. 

In addition, his role will include helping GHR Healthcare scale its operations across healthcare systems, improve margin performance, and enhance overall service delivery. The growing need for healthcare staffing and workforce solutions is crucial for hospitals as they face staff shortages, rising costs, and increasing demands for clinical excellence. Against this background, the CRO (Chief Revenue Officer) appointment is an indication of the strategic focus of GHR ​‍​‌‍​‍‌​‍​‌‍​‍‌Healthcare.

In summary, Daniel Matteson’s appointment marks a significant step for GHR Healthcare. With his proven background and the company’s deep staffing expertise, the move sets the stage for accelerated revenue growth and deeper partnerships with health systems nationwide.

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News Source: Businesswire.com

Kurieta, a digital marketing and technology solutions provider, has announced its new end-to-end AI transformation services, designed to help businesses scale smarter, faster, and more efficiently. 

The new suite covers a wide range of capabilities from AI calling and intelligent chatbots to workflow automation and AI-driven analytics. Through these services, Kurieta enables brands to embed artificial intelligence across every business touchpoint and operating model. 

According to CEO Vikrant Neb, “Artificial Intelligence isn’t the future anymore; it’s the present.” He added that their goal is to make AI accessible to “every business, whether it’s a growing startup or a global enterprise.” 

Smarter Automation Through Integrated AI Solutions

In particular, Kurieta’s AI Calling system automates routine calls like appointment scheduling, lead qualification, and customer feedback gathering. It uses natural-language understanding and speech recognition to offer human-like interactions. It also frees up teams to focus on higher-value work. 

On​‍​‌‍​‍‌​‍​‌‍​‍‌ the same lines, the company’s smart chatbot solutions are the main enablers of 24/7 customer interaction. This can be carried out through websites, social media, and messaging platforms. These chatbots are not limited to merely replying to FAQs; rather, they interact in a dynamic manner. Thus, it helps in grabbing leads, doing product recommendation and integrating with CRM and analytics ​‍​‌‍​‍‌​‍​‌‍​‍‌systems.

Kurieta​‍​‌‍​‍‌​‍​‌‍​‍‌ additionally provides workflow automation instruments that are capable of removing recurring tasks such as data entry, approvals, and reporting. Robotic Process Automation (RPA) has been integrated with machine learning-based insights. With this integration, the firm enables its clients to cut down on operational expenses and enhance accuracy. This integration also helps increase productivity and uniformity to a greater extent.

Turning Data Into Actionable Insights

Kurieta’s​‍​‌‍​‍‌​‍​‌‍​‍‌ platform on the analytics front changes raw data to actionable insights. With cutting-edge algorithms and visualizations, executives can forecast trends, grasp customer behavior, and enhance business efficiency. The analytics offering is compatible with current tools like CRMs, ERPs and marketing ​‍​‌‍​‍‌​‍​‌‍​‍‌dashboards.

Kurieta’s​‍​‌‍​‍‌​‍​‌‍​‍‌ differentiation is its comprehensive and single-minded approach. In contrast to using various separate instruments, the company develops a connected AI ecosystem. In this ecosystem, calling, chatbots, automation, and analytics are harmonized. Hence, the end-to-end AI change is more complete and ​‍​‌‍​‍‌​‍​‌‍​‍‌powerful.

It​‍​‌‍​‍‌​‍​‌‍​‍‌ includes strategic AI consulting, tailored integration, adoption training, and continuous optimization, which essentially guarantees that companies transition from manual, reactive operations to proactive, AI-driven models.

Some first users of the new offerings by Kurieta have declared that they have achieved excellent results. These results consist of repetitive tasks that have been cut by as much as 60%, and lead response and conversion have been improved by 35%. Also, there are considerable cost savings as a result of better workflow ​‍​‌‍​‍‌​‍​‌‍​‍‌efficiency.

These services are fully customizable and span sectors including e-commerce, healthcare, logistics, finance, education, and service-based industries. Kurieta emphasizes scalable digital transformation tailored to each organization’s goals. 

With the launch, Kurieta gears up to support businesses that want to scale smarter using AIa and transform operations. Also, drive measurable results without needing a full in-house data science team.

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News Source: Einpresswire.com

Creatio has upgraded its free Basic Support plan by adding AI assistance. This enables always-on support, smarter case routing, and quicker resolutions. With this move, Creatio boosts customer support quality, response times, and user experience.

From now on, the free support tier includes access to Creatio’s community, knowledge base, academy, and email/portal assistance. More importantly, an AI-powered system reviews each support request instantly, classifies its type and urgency, and either provides an immediate resolution or routes the case to the right human specialist. The company says every inquiry is handled accurately and without unnecessary waiting. 

In addition, the AI assistant is constantly learning from new cases and gradually expanding its knowledge base. Hence, Creatio is making sure that customer service becomes more efficient and quicker and can be trusted, as the results of support are getting better with every interaction. 

With this update, Creatio is further consolidating its status as a leader in no-code and AI-native CRM platforms. The company commits to elevating the customer support standard without any additional charge. Thus, it sets a new benchmark for the CRM and workflow automation sector. This move is in line with the increasing adoption of AI in service functions. This is done to cut expenses, extend capacity, and enhance customer satisfaction.

In short, Creatio’s addition of AI assistance to its free support plan makes advanced support tools accessible to all customers. It marks an important move toward a smarter, more automated. Also, it is a move towards a responsive customer experience in the CRM and workflow industry.
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