The World’s Leading Knowledge Management Event

Join us in Washington, DC this November 17 – 20 for KMWorld 2025 where you’ll get practical advice, hear inspiring thought leadership, and have access to in-depth training and workshops on how KM and related disciplines can provide enormous value for your organization.

Knowledge Management World

November 13, 2025

A premiere launch event hosted by NiCE

Discover how AI‑powered CX is making enterprises more efficient, more profitable, and more loved.

Unleash AI. Reimagine CX – Virtual Launch Event

Join GTACC
5 Reasons to join:

  1. GTACC is Canada’s largest customer experience and customer service network
  2. Our Annual Conference is the premier Toronto based CX event!
  3. Our annual Women In Leadership conference and our Annual Awards Gala will inspire and educate you!
  4. We are a community that cares.  GTACC is a not for profit that gives back to various community charities  through events and awareness.
  5. Resources.  From regular half day events throughout the year to our online resources such as our influencer blogforummember spotlights, knowledge series on GTACCtv and more.
Greater Toronto Area Contact Centre Association

Wednesday 5th November | 10am – 12pm

We will be welcoming colleagues to the annual BLC Autumn Meeting, where there will be a focus on emerging technology and the use of contextualised technology. The meeting will also be a showcase of fantastic practice that is taking place across our member colleges.

BLC Autumn Meeting 2025

Clarion Hotel The Hub, Oslo

Join us for one day full of insightful presenters, unforgettable learning and collaboration with the best community in edtech.

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October 29, 2025

1:00pm – 1:45pm ET

Districts everywhere are rethinking assessment. Instead of a box to check, it’s become a legitimate way to support student growth and inform next steps in the classroom.

Join Instructure’s research team and Loralee Price from Hawkins County Schools as they discuss what the research says works and how those strategies can shape daily instruction. You’ll see how Hawkins County is turning data into practical, teacher-led conversations that help every student grow.

Research-Backed Assessment in Action: Lessons from Hawkins County Schools

October 22, 2025

2:00-2:45 PM (CEST)

Learn how Parchment Digital Badges empower institutions to drive employability, support lifelong learning, and deliver secure, portable credentials across borders.

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Request a demo at Gartner IT Symposium 2025.

Discover the AI platform to manage your people, money, and agents.

Unlock precision and productivity

October 30, 2025 at 1:00 PM EST | 10:00 AM PDT
Join us for a new webinar that delves into the capabilities of the AutoCAD Mechanical toolset, helping you to enhance your design precision, streamline productivity, and foster seamless collaboration.

Power Your Designs With the AutoCAD Mechanical Toolset

AI is everywhere. Once the sole domain of researchers and institutions, this technology has emerged in a wide variety of areas, including network infrastructure, platforms, and services. With AI, software developers now have the means to build a variety of intelligent solutions. This report, A Developer’s Guide to Building AI Applications, Second Edition, lets you check out AI’s possibilities hands-on.

You’ll learn how to create a virtual assistant—a conversational AI application that can understand language, perceive vast amounts of information, and respond intelligently. Authors Elaine Chang and Darren Jefford will guide you through the many AI resources and capabilities now available to developers. Jump in and discover powerful and innovative ways to approach hard-to-solve problems.

You’ll explore:

Learn how to create powerful, intelligent applications with help from AI experts.

Download Enhance your apps with AI Report Whitepaper

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With the shift in customer preferences toward digital channels, there’s an expectation for exceptional service and top-tier technological assistance at every stage of their journey—and conversational AI is a key tool to deliver just that. With applications powered by conversational intelligence, your business can expand its reach and drive understanding from customer conversations into every digital touchpoint.

Learn how your business can implement conversational intelligence:

Join the AI conversation and amplify your CX strategy.

Download Streamline digital CX with conversational AI Whitepaper

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The world continues to move toward a hybrid, flexible workforce. And IT departments must look for innovative devices to enable their teams to securely and efficiently do their best work.

In the e-book Unlock workforce potential with innovative Microsoft Surface solutions, you’ll learn how Surface devices can help your organization:

Request the e-book now

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