In today’s dynamic work landscape, technology plays a pivotal role in shaping the employee experience. When organizations provide employees with the right technology, they create a work environment that’s less stressful, more supportive, and conducive to autonomy and creativity.
Microsoft Surface devices are designed to adapt seamlessly to the diverse ways people work—elevating the employee experience and driving success.
Get the e-book, Driving Success Through Employee Experience: The role of device choice in modern work, to explore how this technology can help you:
- Equip employees to do their best work from anywhere.
- Strengthen your security posture and gain cyber resilience.
- Achieve simplified management and agility with efficient, cost-effective IT.
Request the e-book now
On Demand Webinar
Redefining ERP Modernisation Webinar: Adapting strategies in the age of next-gen AI
Embrace the era of AI in ERP with our on-demand webinar, ‘Redefining ERP Modernisation: Adapting strategies in the age of next-generation AI’. Discover how Dynamics 365 is at the forefront of this transformation, offering insights and practical strategies for businesses ready to take advantage of the power of next-generation AI for operational excellence and strategic agility. Featuring a guest speaker from IDC, this session navigates through the evolving ERP landscape, emphasising the pivotal role of AI in driving business innovation.
This session will explore:
- The strategic integration of generative AI in ERP systems to enhance operational efficiency and innovation.
- Methods to navigate the complexities of ERP IT stack updates for both product-centric and service-centric business models effectively.
- The role of Dynamics 365 in pioneering new approaches to ERP modernisation, emphasising scalability, flexibility and security.
Join us on this on-demand journey to understand how your organisation can capitalise on the transformative potential of modernised ERP systems powered by AI.
Featured Speakers:
Michele Ballinger,
Product Marketing Manager, Dynamics 365 ERP
Mickey North Rizza,
Group Vice President, IDC
On Demand Webinar
Webinar On Demand
Watch this webinar to learn how Microsoft Defender XDR can supercharge your SecOps team with a unified experience and automatic disruption of advanced cyberattacks.
Featured Speakers:
Kim Kischel,
Director of Product Marketing, Cybersecurity
Scott Woodgate,
Senior Director, Microsoft Security Business
On Demand Webinar
This isn’t your typical “predictions” webinar.
The prediction season is upon us once again. We crave insights from understanding what’s next and how to prepare. Professionals across the landscape of every industry are furiously working to predict what will happen in the coming twelve months. Over time we’ve seen that the predictions were rarely new, just variations on a theme. Predictions only serve to tell you the what and how – few delve into the when, where, why, and who.
Featured Speakers:
Chris Krebs
Chief Intelligence & Public Policy Officer
Morgan Wright
Chief Security Advisor
On Demand Webinar
Webinar On Demand
Join us for an on-demand exploration of BlackLine’s innovative analysis solution, designed to streamline and centralize your end-to-end financial review processes organization-wide while ensuring accuracy, efficiency, and compliance. Gain valuable insights from our solution experts on best practices, innovative use cases, and strategies for enhancing financial analytics.
Don’t miss this opportunity to learn from industry experts and discover how to elevate your financial review process to the next level.
Featured Speaker:
Andrew Stutzman
Director, SAP Financial Review
On Demand Webinar
Webinar On Demand
Join our on-demand webinar as we demystify Adobe Document Services API, making it accessible to all. Tomasz Pasierb and Nata Miljevic both Adobe Solutions Consultants, will simplify what an API is, explore practical use cases, and showcase how integrating this tool can revolutionise your organisation’s efficiency.
Featured Speaker:
Tomasz Pasierb
Senior Solutions Consultant
On Demand Webinar
Robust, open and scalable core that hands control of the infrastructure back to you
How can you, as a geographically distributed organization, manage wide area voice and data communications while integrating multiple systems with scale and security? How can you take advantage of modern 4G and 5G technology?
Featured Speaker:
Bryan Davies
Marketing Director, Nokia Software
You know your customers have questions, but do you know where they go for answers? More often than not, their journey takes them away from you and your expertise. Our study shows that 46% of consumers initially go to an outside search engine, like Google, for support.
Be first on the scene to shepherd your customers with intelligent, proactive communication that strengthens your brand-to-consumer connection.
Are you ready to take your business strategy to the next level? Look no further than the transformative potential of AI. Download the comprehensive guide “Designing Your AI-Ready Business” to harness the power of AI for unparalleled growth and customer satisfaction.
Explore the vital pillars necessary for AI readiness in your organization:
- Master the art of cloud infrastructure for seamless AI integration
- Leverage the power of data to drive informed decision-making
- Create a unified tech stack for a streamlined digital transformation
- Gain organizational buy-in to ensure AI success and long-term sustainability
Get ready to elevate your business with AI today!
Download Now
Transform Your Customer Experience Today
Uncover the myriad benefits of digital channels, from their appeal to tech-savvy generations to their cost-effective nature. Learn how leveraging digital platforms can enhance customer satisfaction, streamline operations, and drive business growth.
What You’ll Learn:
- Benefits of digital channels for enhanced customer satisfaction.
- Strategies to overcome common pitfalls like deflection.
- Insights on leveraging AI and automation for exceptional CX.
- Increase buy-in across customers and your entire team
- Offer customers the most relevant, cutting-edge features available
Download Now
Customers demand self-service options. With agents speaking to fewer customers, how can you create an effective Voice of the Customer (VoC) program? This eBook explores how to develop a successful VoC strategy in the world of self-directed digital experiences.
With the actionable insights in this eBook, you can:
- Reach more customers and fully understand channel and touchpoint experiences
- Pinpoint root causes of dissatisfaction and churn across the journey
- Uncover opportunities to address systemic CX issues such as drop offs and wait times
Surpass CX expectations with VoC data.
Download Drive loyalty with Voice of the Customer insights from digital self-service channels Whitepaper
To accelerate revenue generation, it is important for sales leaders to empower sellers with next-generation AI and transform the way sellers work, as well as to deliver truly personalized, responsive, and connected customer journeys.
In this webinar, you’ll learn how Dynamics 365 enables you to:
- Accelerate sales pipeline and close more deals with revenue forecasting, AI-powered relationship insights and guidance, and automated sequencing.
- Help sellers spend less time on mundane tasks and more time closing deals with actionable insights, relationship summaries, and recommendations in the flow of work.
- Unlock the full potential of your customer data and elevate customer experiences with predictive real-time insights, contextual and relevant customer journeys, and built-in next-generation AI.
Speaker:
Shin-Yi Lim
Senior Product Marketing Manager