On Demand Webinar
Learn how Nexthink VDI Experience provides end-to-end visibility, AI-guided insights and targeted remediations to unburden VDI teams from constant firefighting and blame.
Learn more at https://nexthink.com/platform/vdi-experience.
On Demand Webinar
Microsoft Teams is a vital workplace application for communication and collaboration. When employees have issues with their Teams call quality, productivity can grind to a halt. Watch this product demo now to see how you can see, diagnose, and fix Teams call quality issues with Nexthink Collaboration Experience.
On Demand Webinar
In today’s digital landscape, it’s no longer enough to simply check if an application is performing as expected. Businesses need to understand all aspects of the end-user experience. What are people doing in the application? How do they feel when using it? What support do they need to maintain a good experience?
Join us for an insightful webinar where we explore these critical questions. Nexthink, at the forefront of helping organisations answer these questions, has partnered with the XLA Institute to bring you this exclusive webinar.
Key Takeaways:
- What are XLAs (Experience Level Agreements) and how do they complement the traditional IT Service Level Agreements (SLAs)?
- Why shifting the focus from technology to Experience will unlock greater value for customers and employees alike.
- How measuring both technological output and end-user experience will transform your organization’s approach to IT.
On Demand Webinar
Explore how global organizations are revolutionizing their web application observability by extending the focus beyond APM (Application Performance Management) metrics to a more complete and proactive view of total experience.
Learning highlights include:
- Cox’s Observability Initiative: Learn how Cox uses Nexthink to provide broader and deeper context and visibility to ensure successful application rollouts and ongoing application experience.
- EJ’s Focus on User Experience: Discover how EJ improves the experience of customer-facing applications and has integrated Application and APM teams into a holistic management approach.
- AXA’s Application Management: See how AXA scales observability efforts and uses Nexthink’s Application Experience to improve user experience for their mission-critical, agent and customer-facing applications.
On Demand Webinar
Introducing: Nexthink VDI Experience, a groundbreaking addition to the Nexthink family.
According to Nexthink’s own research, 89% of VDI teams receive regular support escalations, with nearly a third receiving them on a daily basis.
VDI Experience provides real-time end-to-end visibility of your VDI environments to unburden VDI teams from constant firefighting and blame, so they can focus on strategic improvements.
Learn how VDI Experience can help you:
- Drastically cut escalations to your VDI team with proactive visibility
- Fix issues faster with targeted remediations
- Improve productivity for both IT and the employees you service
On Demand Webinar
Is your team spending huge amounts of time on simple, repeat tickets? Do you have to engage expensive engineers to code automations with PowerShell, or lack the resources altogether for automation? Eliminate repetitive issues and create a proactive digital workplace with the end-to-end digital workplace orchestration offered by Nexthink Flow.
On Demand Webinar
In this video, Queue-it CEO Niels Henrik Sodemann channels his years of experience in the ticketing industry to explain why selling out in a couple of minutes is simply not possible.
You have probably seen news headlines stating that highly anticipated tickets for popular shows or concerts were sold out in a matter of minutes, or even seconds. In this video, Queue-it CEO and Co-Founder Niels Henrik Sodemann elaborates on why this pervasive story is a mere myth.
The video explains the purchase journey on a ticketing platform and why the timeline to selling out is tightly connected to this process. The typical timeline of a ticket buyer’s journey ends from anywhere between 7 and 30 minutes, in connection with the timeout.
The talk contains valuable insights into the typical timeline of a ticketing onsale, and delivers recommendations on key ways to handle successful onsales and smooth the process both for your business and for your end-users.
In understanding the onsale timeline, from entering the site to checkout, you will see how it is simply not possible to sell out in less than 2 times the basket/cart timeout time.
On Demand Webinar
Queue-it reviews the six key points where bots and fraudsters impact onsales and the mitigation strategies to combat the malicious activity.
Bad bots and fraudulent activity have caused issues for fans and ticketing companies since live entertainment ticket sales moved online. In recent years, online abuse and bots have evolved to have major impacts on the systems administering ticket sales and the fairness of acquiring tickets by everyday fans. In reaction, the U.S. government passed the Better Online Ticket Sales (BOTS) Act of 2016.
On Demand Webinar
When peak traffic surges converge on a website, website visitors are sent to the online queue. Learn more about what goes on when your users are waiting in the virtual waiting room for their turn to access your website.
This video explores the virtual waiting room and the online queuing experience through the perspective of your website’s visitors.
For your customers, there is nothing worse than a slow or unresponsive website. Just a 1-second delay on your website can see a 7% decrease in conversion rates, and almost 80% of shoppers who are dissatisfied with website performance report being less likely to buy from the same site again.
To avoid tarnishing your brand reputation during online traffic surges, Queue-it places excess visitors in a fully customizable virtual waiting room. The queue page can be designed to fit your unique brand identity.
On Demand Webinar
Scalpers & their bots are constantly adapting. For online ticket vendors, the show must go on—but how? Watch the webinar to find out.
Tickets to major events are increasingly selling out within minutes, only to reappear on resale websites at prices above face value. The prime suspect: bots.
In The Battle Between Bots and Ticketing, onsale experts Niels Sodemann and Edward Roberts address the bot challenges head-on. When watching the webinar you will come away with deeper insight into:
- Types of bad bots, how they abuse onsales, and signs you have a problem
- How ticket scalping and bot legislation impact your ticketing business
- Four bad bot attack vectors every ticketing industry player must understand
- Determining the right bot mitigation strategy for premium onsales
On Demand Webinar
Watch Queue-it CEO and Co-Founder Niels Henrik Sodemann break down the psychology of queuing at TN Inspire!
TN Inspire made its debut at 2016’s Tessitura Learning and Community Conference (TLCC) in Washington, D.C. Presenting on a passion of their choice, speakers had exactly five minutes to teach, enlighten, or simply inspire the audience. But there was a twist! Each presenter was limited to 20 slides that auto-advanced every 15 seconds, keeping this fast-paced speaker series lively and entertaining for all.
Niels goes into a variety of queuing-related topics, including the history of queue theory, and why mirrors alleviated complaints about elevator delays in 1950s New York.
On Demand Webinar
What features can Queue-it customers alter on the custom queue theme? This video explores the various options.
We often get asked what customers can do with the custom queue layout for their onsales, collection releases, class registrations, applications, and other events. In short, almost anything you can do on a web page, to help our customers create the same look and feel of their website or app.
We know clear communication with website visitors is key. That’s why the queue page can be displayed in the language of users’ browsers or you can choose from over 40 languages that we support.
The background of the queue page can be customized with graphics or even videos. The headline and text letting customers know they are in the queue can also be fitted for the occasion: giving shoppers the important details, building hype around the wait, and acting as a form of social proof.