On Demand Webinar
Customer experience has become critical for organizations to prioritize in 2023 and beyond. Today’s consumers expect organizations to provide exceptional, all-encompassing support, requiring CX leaders to consider new investments in tools and technology to keep customers satisfied.
Featured Speakers:
Sonalee Parekh
Chief Financial Officer
RingCentral
Joanna Palmer
CX Client Principal, Contact Center
RingCentral
On Demand Webinar
In this virtual launch event, hear from the RingCentral executive team, customers, and industry leaders about RingCentral’s new RingCentral Events innovation.
Get access to:
- Inside looks into the RingCentral Events platform with product expert Kristen Koenig
- RingCentral Events customer success stories from Women Who Code, SAE International, and HubSpot
On Demand Webinar
Sit down with the Golden State Head Warriors Steve Kerr and RingCentral’s Amir Hameed for an insightful discussion to uncover how you can weave innovation into the fabric of your team, your mindset, and your professional goals.
Don’t miss out on learning:
- Strategies to balance tradition and inventiveness
- Techniques to inspire your team to think big and achieve new goals
- Insights on crafting a winning strategy for unparalleled success
- And so much more
On Demand Webinar
In this virtual launch event, hear from the RingCentral executive team, customers, and industry leaders about RingCentral’s new RingCX innovation.
Get access to:
- Insight into the future of the customer experience (CX) industry with visionary Sheila McGee Smith
- Inside looks into the RingCX platform with product expert Srini Raghavan
- RingCX customer success stories from The Office Gurus and ACQ Holdings
When an important executive meeting started having technical issues, the team at Tokio Marine was able to leverage Nexthink to remedy the issue in minutes. Watch now to learn how.
“We were stuck in a place where we were guessing… with lots of manual work that’s been eliminated by Nexthink now.” Hear how Vituity leveraged Nexthink to streamline service desk processes and eliminate manual work. Watch now.
On Demand Webinar
At ABN AMRO, experience is truth. Over their years growing their DEX strategy, ABN AMRO have been pioneers in using sentiment data to build an exceptional digital workplace. In this video, Jelmer Berendsen, IT leader at ABN AMRO, shares what they focus on to drive happy employees.
On Demand Webinar
ABN AMRO understands the value of happy employees, and have put in place strategies to promote the seamless technology experience that employees expect. Because happy employees lead to happy customers. Watch now to learn more.
On Demand Webinar
Every time an employee’s day is interrupted by a technology error, that’s minutes of productivity lost to the business, and a world of irritation for the employee. Watch how Paddypower leverages Nexthink to eliminate these interruptions and create a seamless technology experience for their employees.
On Demand Webinar
“Before Nexthink, I was blind.” Learn how Landis+Gyr uses Nexthink to see how applications are performing from the user’s point of view, and leverages that data to build better digital workplace experiences.
On Demand Webinar
Creating positive digital experiences for employees is all about understanding the user’s perspective. Watch how Mike Kenny of Mondelez continuously creates positive experiences and leverages all the resources Nexthink has to offer to get the most out of his DEX strategy.
On Demand Webinar
XLAs can seem like an impenetrable concept. But as Neil Keating of Brighthorse explains, using XLAs just requires a simple mindset shift, and a way of measuring a different kind of data: sentiment data.