From cutting down repetitive tasks to connecting data to continuously optimizing performance—AI helps sellers create momentum and crush sales.
Read The AI Advantage to find out how AI supports sales teams throughout their day. You’ll learn how sellers use AI to eliminate inefficiencies and elevate customer experiences, along with tips on choosing which next-generation AI tools best fit your organization. Plus, discover practical insights on how to:
- Save sellers time with automated data capture, task assistance, and content generation.
- Engage customers on their terms with AI-assisted guidance and relationship insights.
- Support and coach sellers with automated sequences, intelligent forecasting, and personalized performance recommendations.
- Help teams adopt AI using best practices on prompts, iterating with AI models, and ensuring accurate content.
- Ensure responsible use of AI to securely set up sales teams for success and maintain data privacy.
Download The AI Advantage: Driving sales performance with next-generation tools E-Book
Managing IT today can feel like an uphill battle, especially if you work in manufacturing. From staying current on regulations to managing patches, it’s a lot for one team to manage.
At Corsica, we help you find the IT and security solutions that work and change with the needs of your business’s custom IT and security services.
Download WE CAN’T MANUFACTURE THESE NUMBERS Whitepaper
Education technology (EdTech) is complicated. From hardware like laptops and tablets to student management and record systems and online course materials, security risks are everywhere for educational institutions.
To effectively navigate the rapidly changing security landscape, you need to change the way you think about cybersecurity. Cybersecurity is not an IT problem, it’s a business problem for which there is an IT solution. At Corsica, we help you find the IT and security solutions that work and change with the needs of your business-custom IT and security services.
Download Education Cybersecurity by the Numbers Now
AI solutions are currently transforming the contact center industry. NICE and CMSWire Insights partnered to survey contact center supervisors and agents from EMEA, India, and the United States. This report delves into how investing in AI that simultaneously addresses complexity and stress will make everyone’s contact center jobs better.
Gain essential insights from this report, including:
- The challenges supervisors face in combating stress while keeping agents engaged
- The biggest stressors in a contact center, and the impact they have on CX
- How AI can help reduce complexity and meet customer expectations
- How to gauge employee sentiment to ease the challenge of reducing stressors and complexity
Elevate employee engagement AI
Download Less stress, more success: Leverage AI for happier agents Whitepaper
The way we work has fundamentally changed, putting added responsibility on ITDMs and CIOs to deliver employee-centric experiences with flexibility and resilience at the forefront. Adapting to new technologies, like AI, poses a challenge, but also an opportunity to gain a competitive edge and ensure all employees can contribute in a way that’s productive, satisfying, and sustainable.
J.P. Gownder, VP, Principal Analyst, Forrester, will delve into insights and strategies to show you how modern devices can empower your employees and position your organization at the forefront of innovation and adaptability. And Nancie Gaskill, GM of Surface Business, Microsoft will provide ways Microsoft Surface can help you build business resilience and enhance employee engagement.
- How employee engagement is the key to unlocking business resilience in the modern work environment.
- The role of ITDMs and CIOs in choosing the right technology for designing employee experiences.
- How device choice can influence productivity and collaboration to navigate modern work effectively and sustainably.
Speakers:
J.P. Gownder
VP, Principal Analyst, Forrester
Nancie Gaskill
GM of Surface Business, Microsoft
Request the webinar now
Sellers often find themselves pulled in multiple directions with not enough time to focus on what matters most—fully engaging with customers, managers, and other sellers.
Read The Future of Sales: Elevating Customer Connection and Productivity with AI to discover how sellers can accomplish more in less time using AI-assisted tools, such as conversation intelligence and generative AI capabilities from Microsoft Sales Copilot.
In this e-book, you’ll learn five ways your organization can take advantage of AI and automation to help sellers:
- Better connect with customers with AI-powered insights and automatic content generation.
- Accelerate sales by replacing manual tasks with intelligent automation.
- Improve sales strategies using data-driven coaching and real-time customer sentiments.
- Work seamlessly with managers and other sellers using collaboration tools.
- Stay people-centric by using solutions that support ethical AI.
Download The Future of Sales: Elevating Customer Connection and Productivity with AI E-Book
See how companies are using intelligent apps to get to market faster, differentiate their products and services, and create scalable solutions. Read the e-book Intelligent Apps Lessons Learned to get an overview of what intelligent apps are—and explore real-world examples of brands that are using them successfully.
Read the e-book to:
- Learn how intelligent apps use real-time and historical data to offer you recommendations, forecasts, and instant answers to queries that could take hours or days to complete with a traditional app.
- See how H&R Block empowered employees to save time and focus on customers with apps that streamline data entry, extract text and information, and automate classification.
- Explore how CarMax boosted search engine rankings and drove traffic with AI-generated content created using Azure OpenAI Service.
Download Intelligent Apps Lessons Learned Whitepaper
Taking a digital-first approach to your business’s CX strategy is crucial to meeting elevated customer needs and driving ultimate satisfaction at every journey touchpoint. A first-rate digital experience (DX) strategy will help you get customer interactions right the first time, every time. Read the new NICE special edition eBook, Digital Experience (DX) For Dummies, NICE Special Edition, to get expert advice on how to do just that.
Get industry-leading insight into how to win at DX, including:
- Implementing advanced self-service backed by data-driven technology and AI
- Empowering your workforce with tools that automate mundane tasks, boost job satisfaction, and more
- Analyzing interaction data to produce better, more personalized experiences
Empower agents and customers with exceptional digital experiences.
Download Meet CX challenges with DX excellence Whitepaper
What do your customers want? Understand them without them explaining it all to you with sentiment analysis. Need to get up to speed on sentiment analysis in CX? NICE and SSON have the cheat sheet that lays out the hows and whys. Download our Report “(Why) Understanding Customer Sentiment is Key To Creating Better CX” and get a better understanding of what your customers really want.
Download (WHY) Understanding Customer Sentiment Is Key To Creating Better CX Whitepaper
Are you looking to take your customer experience to the next level? Look no further than the latest cutting-edge digital customer experience strategies. Explore expert insights and advice to elevate your CX game and create an exceptional customer experience.
What you’ll discover:
- Unleashing the power of proactive engagement
- Mastering intelligent self-service tools
- Maximizing ROI with Smart Self-Service Solutions
Revolutionize Your CX Strategy Today
Download Elevate your customer experience journey Whitepaper
Watch this session and learn about the pros & cons of building versus buying software platforms as well as key considerations that come into play. Our enterprise architects discuss why a hybrid approach is ideal for most customers. They dive into the capabilities of our Adobe Enterprise Platform and its apps. Besides that, they explain how AEP & Apps best accommodates this approach and unlocks new capabilities for your organisation.
Watch this 45 min session and learn more about:
- Buy vs Build: the considerations you should take before buying or building;
- advantages of a ‘hybrid by design’ approach;
- how AEP & Apps accommodate the best approach for your team /company.
Watch Now
The security posture of critical communication networks, which are undergoing a relevant change moving from narrowband to broadband, keeps constantly changing. 4G and then 5G network architectures introduce fundamental new challenges for security.
4G “all IP” networks and 5G more “flexible” architectures with slicing and core network exposure capabilities together with a wider eco-system of stakeholders, call critical communication network operators for a renewed, focused and more agile approach to cybersecurity to protect critical communication services.
By attending this webinar you will learn:
- Why and how security operations and threat detection should evolve from simple security monitoring via security information and event management (SIEM), to a security orchestration, automation and response (SOAR) approach and ultimately move to extended detection and response (XDR).
- How XDR integrates multiple security tools and security information under a single system with threat intelligence which is specific to broadband networks, to ultimately enable secure critical communications.
So don’t miss this webinar which address some, more than ever, important aspects of critical communications.
The session has been sponsored by Nokia, a 4G/5G and mission-critical networking market leader.
Presenters
Filippo Gaggioli Head of Product Introduction – Security & Business Application – Digi