Mycom announced a strategic technology alliance with European software developer Nasctech. Through this alliance, both companies will integrate their platform capabilities to deliver automated Service Assurance solutions. The joint architecture spans anomaly detection, root cause analysis, intelligent ticketing, and automated dispatch workflows. Additionally, Nasctech’s systems integration arm will implement and maintain Mycom’s core applications worldwide. Consequently, this initiative helps telecommunication operators accelerate digital transformation while streamlining complex network management.
At the same time, global operators are investing heavily in Autonomous Networks and artificial intelligence. Thus, the demand for integrated operational automation is growing rapidly. This collaboration directly addresses the industry’s need for real-time Service Assurance systems with less manual intervention. “Telecom engineers decrease manual tasks, solve technical problems faster, and increase overall service reliability.”
The two organizations will also expand their joint commercial outreach in mature and emerging international markets. Their joint operations are specifically directed at the Americas, Europe, the Middle East, Africa, and Asia. Therefore, Communications Service Providers (CSPs) receive full support in transforming multi-technology environments. The platform can efficiently support complex 4G, 5G, and FTTx network deployments.
Deep Industry Knowledge Meets Low-Code Innovation
Nasctech has over 15 years of dedicated OSS BSS software engineering experience to contribute to the alliance. In particular, Nasctech develops agile software applications using a proprietary low-code platform. This low-code approach allows operators to speed up operational processes and quickly react to changing market conditions.
By combining advanced software applications with expert consulting, this enterprise partnership delivers impactful operational capabilities:
- Rapid solution deployment and faster time-to-value
- End-to-end visibility across network, service, and user levels
- AI-driven operational insights paired with automated execution
- Enhanced network performance and service reliability
- Increased operational efficiency and lower system complexity
- Maximize return on legacy technology investments
“Our partnership with Nasctech marks another important step in Mycom’s strategy to help CSPs modernize operations through AI, Data, and Automation” said John Turnbull, Chief Revenue Officer at Mycom. “By combining Mycom’s award-winning Service Assurance portfolio, with Nasctech’s deep industry knowledge and delivery capabilities, we will help CSPs improve network performance and operate increasingly complex 4G, 5G, and FTTx networks more efficiently while delivering an enhanced customer experience.”
“Mycom’s Service Assurance portfolio provides powerful AI and Automation-driven capabilities that will help CSPs accelerate time-to-value and maximize the return on their technology investments,” said Peter McEntee, Chief Operations Officer at Nasctech. “With more than 15 years of OSS/BSS experience, we are confident that combining Nasctech’s expertise and delivery strength with Mycom’s industry-leading assurance solutions will significantly improve operational efficiency, network performance, and service quality for CSPs around the world.”
Long-Term Operational Value for Current Telecom Networks
Ultimately, implementing AI-powered Service Assurance frameworks is imperative for modern telecom operations. Mycom has over 25 years of specialized experience in transforming operational data into useful insights. In contrast, Nasctech provides strong capabilities to integrate and deploy these enterprise tools effectively. Together, the two companies enable telecom operators to deliver seamless end-user experiences.
As network architectures evolve toward full autonomy, the adoption of automated Service Assurance is becoming an operational requirement. The integrated software suite provides engineering teams with real-time visibility of complex network infrastructure. Operators, therefore, increase service availability and significantly reduce ongoing operational costs.
In addition, the addition of sophisticated software tools enables operators to protect their existing enterprise infrastructure investments. Automation in root cause analysis and ticketing enables teams to focus on strategic digital transformation objectives. Tech News will be tracking this global tech rollout as the deployments go live across regional telecom markets.
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News Source: PRNewswire.com
