Cultivating customer loyalty
From 1890, the year attributed to the quote above, the world view has undergone massive shifts in all spheres of life. Interestingly, the view regarding customer being the ‘purpose of work’, has only become more widespread.
How artificial intelligence can improve the bottom line in financial service
Corporate Financial Services — An Industry Under Threat Corporate Financial Services (FS) is a sector that’s under pressure like never before. After decades of approaching business in much the same way, the rise of more agile and nimble financial startups, offering a whole array of different products and services, has meant that traditional corporate FS […]
Unlock revenue growth by connecting everything at the data layer
How to Align Channel and Data Silos to Increase ROI The CMO’s job is the hardest job in business today. Beyond delivering revenue, customer relationship management, the managing of consumer data and understanding consumer behaviour, you have to be able to prove ROI on every channel and tactic that helps you achieve those goals too. […]
Networking Event: How leading Dutch companies manage their SaaS spend
Next week, Sastrify is kicking off its roadshow throughout Europe – bringing together professionals, who play a pivotal role in software procurement. Our first stop? The Netherlands! When: September 20th, 14:00 – 17:00 CET Where: The Dylan, an award-winning, 5* hotel in the heart of Amsterdam Who: On-stage panel discussion with procurement professionals of e.g. Mollie, Bitvavo, and […]
5 Ways to Maximize Performance
Customers expect their interactions with the contact center to be fast, personalized, and effortless. It would help if agents had insight into past behaviors, trends, and unspoken needs. At the same time, siloed data and functions make it hard to get visibility into the customer journey. Download Now
