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SPI Report: 2022 Professional Services Maturity Benchmark

Consulting demand is at an all-time high as businesses...

The ROI of Smart Self-Service: Using Modern Tools to Delight Modern Customers 

In the latest Aberdeen research report, “The ROI of...

Exceed customer expectations with self-service

Data collected by Frost & Sullivan has shown that...

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SPI Report: 2022 Professional Services Maturity Benchmark

Consulting demand is at an all-time high as businesses look to incorporate new technologies and address workforce needs. In this report,...

The ROI of Smart Self-Service: Using Modern Tools to Delight Modern Customers 

In the latest Aberdeen research report, “The ROI of Self-Service: Using Modern Tools to Delight Modern Customers,” access key data on...

Exceed customer expectations with self-service

Data collected by Frost & Sullivan has shown that consumers prefer to use self‐service. However, they expect it to be smart...

Extreme Digital Experience Makeover: Contact Center Edition 

Digital-first customers leave your brand for a competitor if you don’t meet their service expectations. And their journeys often start with...