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CX in the new era of intelligent self-service

Across channels and across the digital customer experience, successful...

Enterprise knowledge management in the age of the AI revolution

AI-powered knowledge management is poised to transform the digital...

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Mobile app engagement: The ultimate guide

Got a ton of users to download your app? Congrats! But don’t pop that champagne bottle yet.

Did you know that 25% of apps are used only once during the first six months? If you can’t keep people coming back to your app, all your user acquisition effort will be for naught.

To encourage people to keep using your app, it’s important to implement mobile engagement strategies. Mobile engagement is the key to boosting retention rates and customer loyalty.

In this article, understand how to measure mobile engagement, read our exhaustive list of mobile engagement tactics, and uncover the most important element for increasing user interaction and retention.

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