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CX in the new era of intelligent self-service

Across channels and across the digital customer experience, successful...

Enterprise knowledge management in the age of the AI revolution

AI-powered knowledge management is poised to transform the digital...

Help your customers find you, wherever they look

You know your customers have questions, but do you...

Linkedin For Marketing Agencies

Marketing agencies typically offer a variety of different services to a variety of different client types. When prospecting on LinkedIn, it’s important to be specific by offering services that relate directly to your target audience’s industry and likely paint points.

The Snapshot report can also be leveraged as “lost leader” to help generate credibility and clearly show a prospect what aspects of their online footprint needs improvement. It also gives you an opportunity to provide value and demonstrate technical proficiency before asking for the sale. This all leads to establishing your credibility, which is the #1 most important aspect to your sales process.

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CX in the new era of intelligent self-service

Across channels and across the digital customer experience, successful CX leaders ask themselves “How can we serve the customer at this moment?” A new...

Enterprise knowledge management in the age of the AI revolution

AI-powered knowledge management is poised to transform the digital customer service space. Both customers and employees, especially contact center agents, will be greatly influenced...

Help your customers find you, wherever they look

You know your customers have questions, but do you know where they go for answers? More often than not, their journey takes them away...
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