Exclusive Content:

NVIDIA and Cloudera release a blueprint for GPU-accelerated machine learning

Speed up your machine learning workflows with GPU acceleration...

Enhancing Teams with enterprise-grade telephony

Today’s businesses depend on a robust communications experience to...

The Interconnectedness of Empathy and Advanced Technology

Customer centric. Digitally driven. Outstanding CX guaranteed An outcome-driven strategy...

Turn Complaints into Business Opportunities with Enlighten AI

spot_img

Consumer complaints have high stakes for companies, particularly those in regulated industries such as financial services. Complaints can affect an entire organization, from risk and compliance to customer service, marketing, and more. 

Enlighten AI streamlines complaint management programs by identifying and classifying every interaction that contains a complaint and automating a closed-loop remediation and reporting process, Organizations can prevent future occurrences of complaints by uncovering product, process or skill-based issues that lead to dissatisfaction.

Automate Every Step in Your Complaint Management Program:

  • Identify: Consistently and accurately identify, classify, and report on complaint risk for every interaction.
  • Remediate: Automate remediation workflows by complaint type and track resolution.
  • Prevent: Reduce future complaints by diagnosing the root cause, prioritizing mitigation actions and tracking progress period.

Read Now

turn-complaints-into-business-opportunities-with-enlighten-ai
By submitting this form, you’re providing consent for REVTech News to use the information supplied as outlined in our privacy policy. This includes providing access to this download and sharing the information. Please check our privacy policy to see how we protect and manage your submitted data.
spot_img
spot_img
spot_img
spot_img

Newsletter

spot_img
spot_img

Don't miss

The Interconnectedness of Empathy and Advanced Technology

Customer centric. Digitally driven. Outstanding CX guaranteed An outcome-driven strategy...

Master the WFM Paradigm Shift With True to Interval Analytics

Changing contact center work has fueled an evolution in...

Conversational AI Unveiled

Artificial intelligence (AI) has moved past a “tech-only” conversation...

Metrigy’s report reveals how healthcare providers can improve patient satisfaction and loyalty

Patients are also consumers, which means using proven customer...

AI Is The Future of CX

The future of CX has arrived. Meet Enlighten, the...
spot_img

NVIDIA and Cloudera release a blueprint for GPU-accelerated machine learning

Speed up your machine learning workflows with GPU acceleration on the enterprise data cloud This new whitepaper offers expert insights on how to deploy machine...

Enhancing Teams with enterprise-grade telephony

Today’s businesses depend on a robust communications experience to drive innovation, and phone calls are at the heart of that experience. However, it’s not just...

The Interconnectedness of Empathy and Advanced Technology

Customer centric. Digitally driven. Outstanding CX guaranteed An outcome-driven strategy is the key to a customer’s heart As customer expectations evolve, so must business CX strategies....