Microsoft Teams & Telephony: Why Businesses Prefer UCaaS Providers

• A clear preference for maintaining separate UCaaS provider for calling even when using Microsoft Teams for messaging and video
• Significant potential benefits when using a separate UCaaS provider, including lower costs, greater reliability, and access to broader calling and contact center features
• For organizations committed to using Teams Phone System, an opportunity to achieve additional benefits by using Direct Routing from their UCaaS provider for PSTN connectivity.

Download Microsoft Teams & Telephony: Why Businesses Prefer UCaaS Providers Whitepaper