Exclusive Content:

NVIDIA and Cloudera release a blueprint for GPU-accelerated machine learning

Speed up your machine learning workflows with GPU acceleration...

Enhancing Teams with enterprise-grade telephony

Today’s businesses depend on a robust communications experience to...

The Interconnectedness of Empathy and Advanced Technology

Customer centric. Digitally driven. Outstanding CX guaranteed An outcome-driven strategy...

Enlighten AI for Customer Satisfaction

spot_img

What does it take to empower agents to make every customer interaction with your contact center an extraordinary experience?

It takes focusing agents on the behaviors proven to influence customer satisfaction.

Enlighten AI for Customer Satisfaction is a complete, out-of-the-box solution that scores agents’ soft skills on every interaction and eliminates the need for manual interpretation.

Pre-Built AI Behavioral Models

Sentiment scoring is a proven predictive indicator of customer satisfaction such as NPS, transactional NPS (tNPS), and CSAT surveys.

Enlighten AI for Customer Satisfaction opens the door to a new dimension of comprehension by scoring agent behaviors that directly impact the sentiment score.

Read Now

enlighten-ai-for-customer-satisfaction
By submitting this form, you’re providing consent for REVTech News to use the information supplied as outlined in our privacy policy. This includes providing access to this download and sharing the information. Please check our privacy policy to see how we protect and manage your submitted data.
spot_img
spot_img
spot_img
spot_img

Newsletter

spot_img
spot_img

Don't miss

The Interconnectedness of Empathy and Advanced Technology

Customer centric. Digitally driven. Outstanding CX guaranteed An outcome-driven strategy...

Master the WFM Paradigm Shift With True to Interval Analytics

Changing contact center work has fueled an evolution in...

Conversational AI Unveiled

Artificial intelligence (AI) has moved past a “tech-only” conversation...

Metrigy’s report reveals how healthcare providers can improve patient satisfaction and loyalty

Patients are also consumers, which means using proven customer...

AI Is The Future of CX

The future of CX has arrived. Meet Enlighten, the...
spot_img

NVIDIA and Cloudera release a blueprint for GPU-accelerated machine learning

Speed up your machine learning workflows with GPU acceleration on the enterprise data cloud This new whitepaper offers expert insights on how to deploy machine...

Enhancing Teams with enterprise-grade telephony

Today’s businesses depend on a robust communications experience to drive innovation, and phone calls are at the heart of that experience. However, it’s not just...

The Interconnectedness of Empathy and Advanced Technology

Customer centric. Digitally driven. Outstanding CX guaranteed An outcome-driven strategy is the key to a customer’s heart As customer expectations evolve, so must business CX strategies....