Exclusive Content:

NVIDIA and Cloudera release a blueprint for GPU-accelerated machine learning

Speed up your machine learning workflows with GPU acceleration...

Enhancing Teams with enterprise-grade telephony

Today’s businesses depend on a robust communications experience to...

The Interconnectedness of Empathy and Advanced Technology

Customer centric. Digitally driven. Outstanding CX guaranteed An outcome-driven strategy...

How to optimize your customer experiences

spot_img

The business value of customer advocacy cannot be overstated. According to Bain & Company, the Net Promoter Leader in a market grows, on average, more than twice the rate of its competitors. As people convert from a regular customer to an active advocate, they do the work of selling for you.

Too often, however, companies fail to realize the customer experience improvements they desire, and their efforts to turn customers into advocates fall flat. They’re derailed by low survey response rates, a lack of data, cross-departmental data siloes or patched-together solutions dependent on third parties.

how-to-optimize-your-customer-experiences
spot_img
spot_img
spot_img
spot_img

Newsletter

spot_img
spot_img

Don't miss

The Interconnectedness of Empathy and Advanced Technology

Customer centric. Digitally driven. Outstanding CX guaranteed An outcome-driven strategy...

Master the WFM Paradigm Shift With True to Interval Analytics

Changing contact center work has fueled an evolution in...

Conversational AI Unveiled

Artificial intelligence (AI) has moved past a “tech-only” conversation...

Metrigy’s report reveals how healthcare providers can improve patient satisfaction and loyalty

Patients are also consumers, which means using proven customer...

AI Is The Future of CX

The future of CX has arrived. Meet Enlighten, the...
spot_img

NVIDIA and Cloudera release a blueprint for GPU-accelerated machine learning

Speed up your machine learning workflows with GPU acceleration on the enterprise data cloud This new whitepaper offers expert insights on how to deploy machine...

Enhancing Teams with enterprise-grade telephony

Today’s businesses depend on a robust communications experience to drive innovation, and phone calls are at the heart of that experience. However, it’s not just...

The Interconnectedness of Empathy and Advanced Technology

Customer centric. Digitally driven. Outstanding CX guaranteed An outcome-driven strategy is the key to a customer’s heart As customer expectations evolve, so must business CX strategies....